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Old 07-13-2009, 02:15 PM   #1 (permalink)
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Default Update failed. Now phone doesn't work..

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I plugged in my phone to Desktop Manager and began to update the firmware. However, about halfway into the installation process, it froze. There was nothing I could do except restart my computer, so I did.

Now, when I turn on the phone, it's just a white screen with some text that says

Blackberry Platform 2.7.0.90
Address Book
Alarm
Calculator
(and so on..)

The apps don't work, anyway. When I plug in the phone now, Desktop Manager doesn't detect the phone.

Is there any way I can do a hard restart on the phone? Or am I SOL and need a new phone?
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Old 07-13-2009, 02:19 PM   #2 (permalink)
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Try again, but don't use DM this time. Use Loader.exe.
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Old 07-13-2009, 02:31 PM   #3 (permalink)
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Apparently no such thing exists on my computer.. =\
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Old 07-13-2009, 02:33 PM   #4 (permalink)
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If you installed the OS on your PC, it should be located in c:\program files\common files\research in motion\apploader
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The difference between stupidity and genius is that genius has its limits.
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Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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