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Old 08-15-2009, 03:02 PM   #1 (permalink)
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Default Screen jumps when entering password in browser

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This is frustrating and I suspect there is some sort of user error here.

When I try to enter a password on a site (any site) the screen jumps, as if the browser is recognizing the key that I'm using as a navigation.

I can enter my username just fine. The cursor is in the right place. I don't get it.

Any ideas?

Edit:
I can't enter any password anywhere. Browser, application, or built in tools (such as password manager). I can push buttons, but that cursor just sits there... blinking... mocking me.

Last edited by alteredinfinity : 08-15-2009 at 03:56 PM. Reason: Added Additional information
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Old 08-15-2009, 09:34 PM   #2 (permalink)
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Wirelessly posted (Tmo's cheapest BB customer)

Hmmm that's weird. Have you tried a battery pull?
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Old 08-18-2009, 01:24 AM   #3 (permalink)
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Yes, tried a battery pull. Tech support reps told me to do a wipe too, but that requires a password, "blackberry." Passwords, of course, don't work.

Device being replaced.
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Old 08-18-2009, 03:04 PM   #4 (permalink)
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Wirelessly posted (Tmo's cheapest BB customer)

Hopefully that's the best solution. Maybe you got a lemon.
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