BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   General 8100 Series Discussion - Pearl (
-   -   8100 pearl (

thebarlickbaron 10-16-2009 09:26 AM

8100 pearl
i have recently acquired a 8100 pearl on t-mobile inserted sim card and powered up now i have found out that i can send amd recieve texts but can't make any calls or recieve calls, all i get is emergency calls allowed only.

any one got any ideas on my problems and any solutions


jsconyers 10-16-2009 09:39 AM

Welcome to the forums.

You have an IT policy on the device. Follow these steps to remove it: Remove IT Policy - BlackBerryFAQ

thebarlickbaron 10-16-2009 10:33 AM

thanks for that is the procedure easy to do

jsconyers 10-16-2009 10:35 AM


What OS is on the device? You can find it in Options > About, 3rd line down.

thebarlickbaron 10-16-2009 12:03 PM

is it in about then its wireless handheld (edge) v4.2.0.51 (platform2.2.0.32 is this it ???

jsconyers 10-16-2009 12:15 PM

That's it.

Follow these steps to get to 4.5

Then follow procedure one in the link found in post #2

thebarlickbaron 10-16-2009 12:28 PM

so i download the file and them do procedure one

jsconyers 10-16-2009 01:19 PM

Follow all the steps in that link, that will upgrade your OS to 4.5. Once your OS is upgraded to 4.5 (you can check by going to Options > About) you can do procedure one.

All times are GMT -5. The time now is 12:30 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.