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Old 10-16-2009, 10:26 AM   #1 (permalink)
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hi
i have recently acquired a 8100 pearl on t-mobile inserted sim card and powered up now i have found out that i can send amd recieve texts but can't make any calls or recieve calls, all i get is emergency calls allowed only.

any one got any ideas on my problems and any solutions

thanks
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Old 10-16-2009, 10:39 AM   #2 (permalink)
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Welcome to the forums.

You have an IT policy on the device. Follow these steps to remove it: Remove IT Policy - BlackBerryFAQ
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Old 10-16-2009, 11:33 AM   #3 (permalink)
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hi
thanks for that is the procedure easy to do
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Old 10-16-2009, 11:35 AM   #4 (permalink)
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Very.

What OS is on the device? You can find it in Options > About, 3rd line down.
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 10-16-2009, 01:03 PM   #5 (permalink)
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is it in about then its wireless handheld (edge) v4.2.0.51 (platform2.2.0.32 is this it ???
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Old 10-16-2009, 01:15 PM   #6 (permalink)
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That's it.

Follow these steps to get to 4.5
http://www.blackberryforums.com/gene...ilanguage.html

Then follow procedure one in the link found in post #2
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The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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Old 10-16-2009, 01:28 PM   #7 (permalink)
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so i download the file and them do procedure one
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Old 10-16-2009, 02:19 PM   #8 (permalink)
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Thanked 140 Times in 121 Posts
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Follow all the steps in that link, that will upgrade your OS to 4.5. Once your OS is upgraded to 4.5 (you can check by going to Options > About) you can do procedure one.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
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