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Old 12-01-2009, 07:08 PM   #1 (permalink)
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I've looked around here a bit and I haven't seen my specific problem addressed. I want to add another email account to my phone so I need to get into the blackberry email. The problem is that my password keeps getting rejected. I hit the forgot password option and it says password is sent but I don't receive anything. Then I try with my pin and it sends me the password I've been typing the whole time. Any suggestions would be appreciated.
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Old 12-01-2009, 07:10 PM   #2 (permalink)
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Quote:
Originally Posted by bassman89 View Post
I've looked around here a bit and I haven't seen my specific problem addressed. I want to add another email account to my phone so I need to get into the blackberry email. The problem is that my password keeps getting rejected. I hit the forgot password option and it says password is sent but I don't receive anything. Then I try with my pin and it sends me the password I've been typing the whole time. Any suggestions would be appreciated.
Intresting.... have you tried typing the password in a "Non-password" field to see if all characters appear as typed? Is this from the Handheld or a PC?
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Old 12-01-2009, 07:30 PM   #3 (permalink)
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Mostly from handheld, but I did the pin thing from my laptop. I haven't tried the outside of the password area thing, but I use my BB a lot for email and I haven't had a character issue that I can think of.
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