Hello, I just recently bought a Blackberry Pearl 8100 and I wanted to be able to connect it to my computer so I downloaded the newest software release of the desktop manager with media manager (though I think I didn't install it) and when I connect my blackberry, it says that it isn't connected.
You need to install DM first for the drivers to load and for the device to be recognized. Perhaps you need to delete the version you have currently installed and download and install either ver 4.2 or 4.7, depending upon your PC's OS. Turn off your anti virus before you install.
Please answer the rest of my questions so we can better assist.