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Old 01-28-2010, 05:05 PM   #1 (permalink)
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I am a Blackberry newbie.
I registered my pearl 8110 OTA with my network T-mobile UK.

I then tried to access BIS at the following link:
#bis.eu.blackberry.com/html?brand=tmobileuk#
(Ignore # here, this is my first post and was not allowed to type in a full link, hence #)

I could not login to my account and instead I got the following error:
"Your account is not accessible via HTML browser. Please use your devide
to access Blackberry Internet Services"

Is there anyway, i can still login to BIS other than my device?
Spoke to T-mobile UK customer care, but of no use.
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Old 01-28-2010, 05:24 PM   #2 (permalink)
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yes, try this actual link
http:// www.instantemail.t-mobile.co.uk/
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Old 01-29-2010, 05:32 PM   #3 (permalink)
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Thanks for your reply.
I tried this link, but no luck.
It gives me the same error:
"Your account is not accessible via HTML browser. Please use your devide
to access Blackberry Internet Services"
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Old 01-29-2010, 05:43 PM   #4 (permalink)
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And can I ask why using the device as it suggests is a problem?
(I never had that message using my account, however itmight have changed since I cancelled BIS in november)
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Old 01-30-2010, 05:25 PM   #5 (permalink)
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Quote:
Originally Posted by MidnightDraven View Post
And can I ask why using the device as it suggests is a problem?
(I never had that message using my account, however itmight have changed since I cancelled BIS in november)
Everything works fine on my device incl BIS.
I just wanted to try the web version to see, if I have any other/advanced options to edit my BIS account.
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Old 01-30-2010, 06:21 PM   #6 (permalink)
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not really.
If i remember theres only one thing you cant do and thats edit the signiture from the device.
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Old 02-01-2010, 05:07 PM   #7 (permalink)
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Quote:
Originally Posted by MidnightDraven View Post
not really.
If i remember theres only one thing you cant do and thats edit the signiture from the device.
Thanks for your reply.
I have updated my signature through my device.
Still discovering all the features on my 8110.
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Old 02-26-2010, 08:32 AM   #8 (permalink)
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Are you on pay as you go? I know T mobile are doing the pearl as a PAYG option.

If so, PAYG Blackberry users dont get HTML access to their BIS accounts, its the same for me and my curve on Orange.

As to WHY, I dont know? Oranges terms and conditions for PAYG blackberry users doesnt mention it at all.
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