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Old 03-17-2010, 07:43 PM   #1 (permalink)
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Default 8100 - Pearl "Call Forwarding - Conditional" problem

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Everytime i try to make an outgoing call i get the "Call Forwarding - Conditional", i have looked at similar topics, people have said change the "Call Forwarding" options, i cant reach that because "The operation failed", they say to dial a certain number, ive tried a few, such as #200##, they say that this can fix it, this ends in "Sumplamentary service error: General error". Also tried changing my network finding from automatic to manual as someone recommended, and i have took the battery for a minute, and put it back, nothing seems to be changing, any ideas?
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Old 03-18-2010, 07:14 AM   #2 (permalink)
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What is your exact device model? You post in the 8100 section... Is it 8100, 8120, 8110, or 8130? What I'm getting at is your carrier. Sprint doesn't allow you to change call forwarding from the device... Let's start the troubleshooting there...
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Old 03-18-2010, 06:34 PM   #3 (permalink)
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8100 model, ok thanks alot
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Old 03-18-2010, 08:31 PM   #4 (permalink)
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"Call forwarding - conditional" means that the network will only forward your calls (to voicemail) under the condition that you do not answer the incoming call within the preditermined amount of time, usually ~20 seconds. the other setting is "call forwarding - unconditional" which means that the network will forward your calls unconditionally (to voicemail) and your phone will never ring. Basically, if you want to recieve incoming calls, "Call forwarding - conditional" is a good thing. I know that on gsm networks the "Call forwarding - conditional" status message comes and goes depending on the manufacturer/model of the cell tower that your phone is currently connected too, so that is probably why your just seeing the message. also, you probably dont have an 8100 if you are using an 81xx series device that has been flashed over to virgin mobile, its probably an 8130 since as far as I know virgin mobile only resells Sprints CDMA service, and the only CDMA 81xx device that I know of is the 8130
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Old 03-18-2010, 08:32 PM   #5 (permalink)
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*or you are using an 8100 with a different service provider
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Old 03-20-2010, 09:18 AM   #6 (permalink)
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i rang virgin a while ago to see what the problem is, and technical support got back to me last night - informed me its been blacklisted (still dont know why), ive found proof of purchase though so i should be able to undo that, thanks anyway guys
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