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Old 04-12-2010, 11:04 AM   #1 (permalink)
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I have a Pearl 8100 and would like to connect to my PC running XP so that I can back up contact lists etc.

I am using the USB cable and this will charge the phone ok via the PC, but DM says 'not connected'.

I have searched many forums and performed the simpler suggestions, but can anyone give me a DIY idiot-proof way to solve this issue?

Thanks in advance.
Old 04-12-2010, 12:36 PM   #2 (permalink)
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So what have you done so far? Did you try a battery pull?

What version of DM? What version of Outlook?
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Old 04-12-2010, 05:12 PM   #3 (permalink)
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Try booting the pc with the phone plugged into it.
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