04-15-2010, 10:48 PM
Join Date: Apr 2010
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| | "Click" Problem
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Hello, I have a BlackBerry Pearl (8100) and it recently stopped functioning correctly. Everything on the phone to my awareness still works except the clicking or select feature. It is not the trackball that quit working, I have tested other trackballs in my phone with no success. I have tried to clean it out and that hasn't solved anything.
I believe the issue is the bronze piece under the ball. There is the possibility it got wet-- but even so it should have dried out by now [its been three weeks]. I pulled out the bronze piece to see if it was dirty underneath but I fear removing it was a mistake. The metal disc on the bronze tape fell off and i lost the tape and replaced the bronze with regular tape to keep it secured back in its spot on the contact board.
I use AT&T with this phone and it is obviously unlocked because of this. Should I take it to a local wireless store to see if they can replace the bronze tape and the metal disc?
Do any of you have suggestions?
-Many thanks, Sarah