BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-18-2010, 01:23 PM   #1 (permalink)
New Member
 
Join Date: Apr 2010
Model: 8110
PIN: N/A
Carrier: Orange
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Can't Update my hand-me-down pearl.

Please Login to Remove!

Hi guys,

I need some help, a friend of mine gave me his old blackberry pearl 8110. I noticed the software is v4.3 and so I downloaded desktop manager to update this to 4.5.
When I tried updating the software in this way, a dialogue box came up telling me the device is currently activated with enterprise services and cannot be updated.
I can't contact my friend as he is now unreachable in another country. How do I remove my device from the blackberry enterprise software so it can then be updated through desktop management?

Thanks!
Offline  
Old 04-18-2010, 01:42 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.2
Carrier: T-Mobile USA
Posts: 13,932
Post Thanks: 19
Thanked 522 Times in 507 Posts
Default

Wirelessly posted

There's no need to post more than once on same question.
__________________
- Ira
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.