04-18-2010, 01:23 PM
Join Date: Apr 2010
Post Thanks: 0
Thanked 0 Times in 0 Posts
| | Can't Update my hand-me-down pearl.
Please Login to Remove!
I need some help, a friend of mine gave me his old blackberry pearl 8110. I noticed the software is v4.3 and so I downloaded desktop manager to update this to 4.5.
When I tried updating the software in this way, a dialogue box came up telling me the device is currently activated with enterprise services and cannot be updated.
I can't contact my friend as he is now unreachable in another country. How do I remove my device from the blackberry enterprise software so it can then be updated through desktop management?