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Old 04-18-2010, 01:23 PM   #1 (permalink)
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Default Can't Update my hand-me-down pearl.

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Hi guys,

I need some help, a friend of mine gave me his old blackberry pearl 8110. I noticed the software is v4.3 and so I downloaded desktop manager to update this to 4.5.
When I tried updating the software in this way, a dialogue box came up telling me the device is currently activated with enterprise services and cannot be updated.
I can't contact my friend as he is now unreachable in another country. How do I remove my device from the blackberry enterprise software so it can then be updated through desktop management?

Thanks!
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Old 04-18-2010, 01:42 PM   #2 (permalink)
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