BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 05-30-2010, 01:47 PM   #1 (permalink)
New Member
 
Join Date: May 2010
Model: 8100
PIN: N/A
Carrier: At&T
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Phone won't read media card

Please Login to Remove!

Yesterday morning, I turned the phone on to charge it. The battery was almost dead and then a purple light came on. I charged the phone up, and tried to listen to some music I have on the media card, and it said at the bottom of the screen "scanning". So, I turned it off, took the battery and media card out, put them back in, let it start up and tried again. Then it wasn't registering the media card. So, I reformatted the media card, plugged it into my computer, and replaced the music files. Now it is still stuck on on scanning. When I go to Options > Media Card on the phone, it registers the media card but when I go to Media > Music on the phone, it just stays stuck on Scanning. I don't know what to do. Help, please!
Offline  
Old 05-30-2010, 01:56 PM   #2 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,340
Post Thanks: 43
Thanked 117 Times in 107 Posts
Default

Have tried a battery pull? Also, if there are alot of songs on the media card, it might take some time to complete the scan.
__________________
The Search tool and BlackBerryFAQ answer many questions.
Offline  
Old 05-30-2010, 01:58 PM   #3 (permalink)
New Member
 
Join Date: May 2010
Model: 8100
PIN: N/A
Carrier: At&T
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yup, I pulled the battery out a couple of times. So, far, it's taken 30 minutes. There is no blue progress bar like there was before the purple light came on. In fact, I had twice as much stuff on the media card before yesterday morning and it didn't take long at all to scan it.
Offline  
Old 05-30-2010, 02:44 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: Z10
OS: 10.2.1
Carrier: T-Mobile USA
Posts: 13,712
Post Thanks: 15
Thanked 498 Times in 485 Posts
Default

Wirelessly posted

You say you formatted the card and replaced the files. What exactly did you do? I'm wondering if you had previously copied all the files, and then just copied those to the card after you formatted it. If so, you may have copied corrupted file(s) back to the card.
Or, even if you didn't do it that way, you still may have copied corrupted files to the card.

I would delete everything, even hidden files, and see if the card works. Or, re-format the card again from the blackberry, test, and then add a few files at a time and test.
__________________
- Ira
Offline  
Old 05-30-2010, 03:45 PM   #5 (permalink)
New Member
 
Join Date: May 2010
Model: 8100
PIN: N/A
Carrier: At&T
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I went to Options > Media Card on the phone and reformatted the media card. Then I plugged it into a USB cable and connected it to my computer. I used the Blackberry Desktop Manager to replace the music files. The files aren't corrupted. I had no problems at all with the files and the media card until yesterday morning.

It should be noted that while I it is still stuck on "scanning" if I press the BB button, it pops up a menu and if I click on explore, I can access my files that way.

Last edited by nadiariley : 05-30-2010 at 03:46 PM.
Offline  
Old 05-30-2010, 04:10 PM   #6 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 8,225
Post Thanks: 40
Thanked 570 Times in 565 Posts
Default

Card may be bad
__________________
If someone helps, tell them by clicking the Thanks button


9810 BES
Z10 on BES
9700 BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.