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Old 06-09-2010, 11:19 PM   #1 (permalink)
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Default Won't recognize media card

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Hello, I need help badly. I know my media card is still good as I just put it in another device and it worked perfect. But I put it in the Pearl and it doesn't even recognize that it's in there, even when I got to Adv Options and try to reformat it. I was on the phone with TMobile for 2 hours and got nowhere. :( All my contacts (upwards of 500) and pictures and music is on here, and I just bought this phone from ebay and everything else works....so far(ugh, I prolly made a mistake.....). I've had Blackberry's for the past 5 years and have really loved them, but the past 3 months I've gone through 3. I hope someone has an idea of what to do.....
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Old 06-09-2010, 11:23 PM   #2 (permalink)
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What size is the card? There are limitations to SD card size depending on model and OS level. Can you describe what happens when you try and access it?
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Old 06-09-2010, 11:25 PM   #3 (permalink)
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It's an 8G, it's worked before previously in my old Pearls......OS level? I don't know what that means...sorry...can you explain? When I try to access it just says that there is no media card inserted in phone......
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Old 06-09-2010, 11:31 PM   #4 (permalink)
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Also, my PC doesn't recognize it's connected to my computer in Media Manager when it's connected......not sure what all is going on? Mass media is turned on.....
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Old 06-10-2010, 01:34 PM   #5 (permalink)
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Default OS level

OS level is 4.2
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Old 06-10-2010, 01:37 PM   #6 (permalink)
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What type and size Media Card can I use in my device? - BlackBerryFAQ

Quote:
The BlackBerry devices that have media card capabilities are from the 81xx, 83xx, 88xx and 9000 series.

All of these series use a MicroSD card and have the following maximum capacities:

BlackBerry Device Software Media Card Size Limit

BlackBerry Device Software 4.2.0 -- Up to 2 GB

BlackBerry Device Software 4.2.1 -- Up to 4 GB

BlackBerry Device Software 4.2.2 -- Up to 4 GB

BlackBerry Device Software 4.3.0 -- Up to 8 GB

BlackBerry Device Software 4.5.0 -- Up to 8 GB

BlackBerry Device Software 4.5.0.81 and above -- Up to 16 GB

BlackBerry Device Software 4.6.0 -- Up to 32 GB
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Last edited by devnull : 06-10-2010 at 01:39 PM.
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Old 06-10-2010, 03:03 PM   #7 (permalink)
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Awesome. So if I just update my sotfware on the device, then it should be compatible with the 8G?? Thanks soo much.
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Old 06-10-2010, 03:19 PM   #8 (permalink)
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I have never owned a 81xx series phone, but from what the FAQ reads, upgrading the OS should make it happen. Your welcome.
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Old 06-10-2010, 06:21 PM   #9 (permalink)
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This worked perfect! Now I am just having troubles getting my phone book to be recognized.
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