BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 07-07-2010, 02:59 AM   #1 (permalink)
New Member
 
Join Date: Jul 2010
Model: 8120
PIN: N/A
Carrier: Idea
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Esc, Menu key, trackball press does not work. plz help

Please Login to Remove!

After a day I turned on my phone and went to use it like normal. Quickly it came to my attention that the buttons weren't working right. When I press my call button (The green one), It goes to the call log and types the letter "a" or both "ad". The menu button would go to the call log and type "w" or "we". When I pressed the pearl down it types the letter "x", the back button types "*".

This problem wouldn't allow me to access various stuff on my phone and if I did I couldn't go back. I wasn't able to accept calls or send them out without using voice dialing.

I have been trying to work around this problem but now today the delete button is typing "x7" when I press it.

All the other buttons seem to be working fine.

I have tried resetting the phone by taking the battery out for a few minutes and putting it back in but it hasn't done anything.

Any help with this issue would be greatly appreciated.
Offline  
Old 07-07-2010, 07:08 AM   #2 (permalink)
BlackBerry Master
 
dankarlinski's Avatar
 
Join Date: May 2007
Model: 1
Carrier: 1
Posts: 3,391
Post Thanks: 1
Thanked 2 Times in 2 Posts
Default

Wirelessly posted (White and Nerdy)

This sounds like a normal case of moisture damage... Have u gotten it wet? Took it in the bathroom during a shower? Been with it in high humidity area?
Offline  
Old 07-07-2010, 09:32 AM   #3 (permalink)
New Member
 
Join Date: Jul 2010
Model: 8120
PIN: N/A
Carrier: Idea
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Yes

yes, i stay in a high humid area. any solution for this plz...
Offline  
Old 07-07-2010, 05:42 PM   #4 (permalink)
CrackBerry Addict
 
Join Date: Dec 2005
Location: Everett WA
Model: 4
OS: iOS4
PIN: Whats a pin? lol
Carrier: AT&T
Posts: 582
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by preetham4662002 View Post
yes, i stay in a high humid area. any solution for this plz...
Replacement
Offline  
Old 07-07-2010, 07:05 PM   #5 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,340
Post Thanks: 43
Thanked 117 Times in 107 Posts
Default

Well, if the replacement is gonna go into the same humid environment, it will likely suffer the same fate.

Maybe Blackberry's aren't the right device for the OP.
__________________
The Search tool and BlackBerryFAQ answer many questions.
Offline  
Old 07-08-2010, 01:48 AM   #6 (permalink)
New Member
 
Join Date: Jul 2010
Model: 8120
PIN: N/A
Carrier: Idea
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks a lot guys.

Why are blackberry devices so sensitive to humid environments? While devices from other manufacturers work great in such environments...So sad to hear this about blackberry. I am disappointed :(

Last edited by preetham4662002 : 07-08-2010 at 01:50 AM.
Offline  
Old 07-08-2010, 10:06 AM   #7 (permalink)
BlackBerry Extraordinaire
 
Join Date: Dec 2006
Model: I747
OS: 4.1.1
Carrier: at&t
Posts: 2,340
Post Thanks: 43
Thanked 117 Times in 107 Posts
Default

Quote:
Originally Posted by preetham4662002 View Post
Why are blackberry devices so sensitive to humid environments?
My personal opinion is that as cell phones become more complex, they also become more susceptible to things such as moisture and shock unless they are specifically designed for such rough environments.

Quote:
Originally Posted by preetham4662002 View Post
.... devices from other manufacturers work great in such environments...
What devices specifically? Are you talking generically about simple cell devices?
__________________
The Search tool and BlackBerryFAQ answer many questions.
Offline  
Old 07-08-2010, 11:35 AM   #8 (permalink)
Talking BlackBerry Encyclopedia
 
b52junebug's Avatar
 
Join Date: Sep 2005
Location: Phoenix, AZ
Model: Many
OS: varied
Carrier: Corp demo abuser..
Posts: 268
Post Thanks: 3
Thanked 5 Times in 5 Posts
Default

My son has the exact same problem. It could also just be age. If you have insurance on your device contact them and get a replacement. Or upgrade to something else. It sucks I know. We found out if you have the insurance through TMO, they will replace any device you have connected to your phone line including unlocked devices. How cool is that. So a replacement will cost $90. I dont know if I want to pay that or just wait to see if they are going to get the new Pearl.
__________________
Your profession is not what brings home your paycheck. It is what you were put on earth to do.
Offline  
Old 07-09-2010, 06:02 PM   #9 (permalink)
CrackBerry Addict
 
Join Date: Dec 2005
Location: Everett WA
Model: 4
OS: iOS4
PIN: Whats a pin? lol
Carrier: AT&T
Posts: 582
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by b52junebug View Post
My son has the exact same problem. It could also just be age. If you have insurance on your device contact them and get a replacement. Or upgrade to something else. It sucks I know. We found out if you have the insurance through TMO, they will replace any device you have connected to your phone line including unlocked devices. How cool is that. So a replacement will cost $90. I dont know if I want to pay that or just wait to see if they are going to get the new Pearl.
Theres a few GOTCHA's in that insureance tho...

Claim must be made within 30 days of loss or they will deny the claim.

ASSurion (my emphasis on ASS) will deny any claim they can, they are a ripoff.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.