BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-04-2010, 04:32 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2007
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 78
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default 8110 Problem

Please Login to Remove!

Hi, I updated my moms 8110 last night through the blackberry website, she used it today and said that all the contact info was lost and everything had been wiped off of the phone. I know it backed up some of the stuff on it. My question is where did it back it up to? It was through the bb site and it didnt ask to save anything to the computer.
Offline  
Old 10-04-2010, 05:04 PM   #2 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.0
Carrier: T-Mobile USA
Posts: 13,753
Post Thanks: 16
Thanked 503 Times in 489 Posts
Default

The backup file (if there is one) has an ipd extension. It may be in the my documents folder, but search if not.
__________________
- Ira
Offline  
Old 10-04-2010, 05:13 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2007
Model: 9800
PIN: N/A
Carrier: AT&T
Posts: 78
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by aiharkness View Post
The backup file (if there is one) has an ipd extension. It may be in the my documents folder, but search if not.

Cool, thanks man i found it
Offline  
Old 10-04-2010, 05:19 PM   #4 (permalink)
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.0
Carrier: T-Mobile USA
Posts: 13,753
Post Thanks: 16
Thanked 503 Times in 489 Posts
Default

Good. Hope it's a new one.
__________________
- Ira
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.