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Old 09-13-2006, 09:44 AM   #1 (permalink)
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Default Resetting back to factory settings?

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My company issued a new IT Policy file that prevents me from installing any 3rd party app I was thinking of wiping the device cleanly and installing the apps then re-provision my 8100 to the server. The thinking is that this will get the apps I want on the device before the policies kick in. So, I tried wiping the device and it wiped all my PIM information, but did not appear to delete the device to factory settings (deleting the Policy file, etc.). Is there a way to get the Pearl back to Factory?
Brian McGuire
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Old 09-14-2006, 08:13 AM   #2 (permalink)
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I'm not sure how you tried to wipe the phone, but in:
"Options" / "Security Settings" / "General Settings", then click the Menu button and choose "Wipe Handheld" and follow the directions from there should totally clean out your phone and make it fresh-out-of-the-box

I had to do this a few times yesterday while getting it tied into my work's BES server and it worked just fine for me
Old 09-14-2006, 08:21 AM   #3 (permalink)
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Wiping the handheld will no remove the IT Policy. I think that's been established in several dozen threads.

If your company pushed down a policy, many of us here would recommend you leave it there. At some companies, changing/removing IT Policies is a dismissable offense. Not sure you are going to get much guidance here.
Old 09-19-2006, 01:20 AM   #4 (permalink)
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what if your no longer on the company bes and do not want the IT policy on your unit any more? i have tried javaloader and handheld software reinstall. it still shows in my security settings? annoying...
Old 09-19-2006, 11:05 AM   #5 (permalink)
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Javaloader won't work. You are out of luck if you can't get onto a BES. There are hosted BES options out there, but you have to pay for them, and there have been a few instances of people who run BES' that were willing to do favors.

If you have access to an Exchange or Domino server, you can install your own Express BES...


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