Error 734: The PPP link control protocol was terminated.



This error is generally caused by you using the wrong username or password. The "Include Windows logon domain" check box is selected or the "Require secured password" setting is selected.

FIX 1:

Confirm Username and Password or renter them before connecting. Check that Caps etc are not on. Most logins are case sensitive.

FIX 2:

Click "Start", point to "Connect To", and then click your dial-up connection.

Click "Properties", and then click the "Options" tab.

Click to clear the "Include Windows logon domain" check box (if it is selected), and then click OK.

FIX 3:

Click "Start", point to "Connect To", and then click your dial-up connection.

In the "Connect" dialog box, click "Properties".

Click the "Security" tab.

Under "Security options", click "Allow unsecured password" in the "Validate my identity as follows" box, and then click "OK"

Error 692 or 630: There was a hardware failure in the modem (or other connecting device).

First, turn off the computer and the modem if it is external. It’s possible that there is a bad modem memory stack and rebooting the computer will likely flush it. Reboot the computer and try to connect.
If that doesn’t work, go to Start -> Settings -> Control Panel -> Modems -> Diagnostics and get More Info from your modem. If it fails, your modem driver is corrupt and needs to be re-installed.
If it works, go back to Modems -> General -> Properties -> Advanced and remove any initialization strings. Try connecting again.
If this fails, create a new Dial up connection using the same modem and try to connect with it.
After you have tried all of these steps, if you are still getting error 630 then it is very likely that the modem itself is physically damaged. Contact your modem’s manufacturer (bberry) for more help regarding the problem.

HI
This thread has been very helpful, but i keep getting "ppp link control protocol was terminated". I have been wondering if it is something to do with the phone number as i am in the UK and most of you guys are amercian, any ideas?

Cheers

Wirelessly posted (BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Does this work with at&t

I got the set up to work with the wap.cingular setting. I am on a BES with the unlimited data plan using Cingular (not sure if its Blue or Orange). I was getting the Device Hardware Failure message until I started the Desktop Manager application. I also found that I had to have at least the Desktop Manager or Device Manager running to connect. If it was not I then got the error message.

Is Desktop Manager running?

Problem: I connect my pearl and it syncs up and it says connected on the desktop manager.

I go to the device manager under the control panel and system and i looked in the ports and didnt see any RIM devices or ports, any ideas why they arent showing up?

Try uninstalling DeskTop Manager.

Reboot.

Then connect the Pearl.

Then install DeskTop Manger.

See if that causes the ports to show up.

For those of you who do not know what he is talking about, here is a snapshot of my Device Manager showing the RIM ports.

does it matter if i use Desktop manager SP2? or will anyone work?

Just had to set up mine again as it quit working somewhere during an upgrade of OS or DM (not sure which one as I don't use this feature that often) but I had to use the following string with my Pearl on TMo:


+cgdcont=1,"IP","wap.voicestream.com"

SF's original post says to use: +cgdcont=1,,"wap.voicestream.com"

but I had no luck with that string. I got an error 628. The "IP" was necessary in between the two commas and then it all worked fine.

This info can also be found at Main Page - BlackBerryFAQ (that's where I found the string with the "IP" in it.)

anyone got a pearl working in linux as a bluetooth DUN???
i can connect, get an ip, and dns, but cant ping out or resolve anything..

I can use my pearl to connect to the internet and works great. Even had 200 kb/s download and 50 kb/s upload. But after about 5 minutes of connection, the internet just dies. Whenever I try to load a new webpage the connection times out. The bytes sent keeps going up but the bytes received stands still. Here is my info:

06-15-2007 13:00:15.156 - File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600
06-15-2007 13:00:15.156 - File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600
06-15-2007 13:00:15.156 - File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600
06-15-2007 13:00:15.156 - File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600
06-15-2007 13:00:15.156 - File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600
06-15-2007 13:00:15.156 - File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600
06-15-2007 13:00:15.156 - File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600
06-15-2007 13:00:15.156 - Modem type: Standard Modem
06-15-2007 13:00:15.156 - Modem inf path: mdmgen.inf
06-15-2007 13:00:15.156 - Modem inf section: Gen
06-15-2007 13:00:15.156 - Matching hardware ID: mdmgen
06-15-2007 13:00:15.156 - 115200,8,N,1, ctsfl=1, rtsctl=2
06-15-2007 13:00:15.156 - Initializing modem.
06-15-2007 13:00:15.156 - DSR is low while initializing the modem. Verify modem is turned on.
06-15-2007 13:00:15.156 - CTS is low while initializing modem.
06-15-2007 13:00:15.171 - Send: AT<cr>
06-15-2007 13:00:15.187 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:00:15.187 - Interpreted response: OK
06-15-2007 13:00:15.203 - Send: ATE0V1<cr>
06-15-2007 13:00:15.218 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:00:15.218 - Interpreted response: OK
06-15-2007 13:00:15.234 - Send: AT<cr>
06-15-2007 13:00:15.234 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:00:15.234 - Interpreted response: OK
06-15-2007 13:00:15.234 - Sending user initialization commands.
06-15-2007 13:00:15.250 - Send: AT+cgdcont=1,"IP","wap.voicestream.com"<cr>
06-15-2007 13:00:15.265 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:00:15.265 - Interpreted response: OK
06-15-2007 13:00:15.265 - Waiting for a call.
06-15-2007 13:00:15.265 - Send: ATS0=0<cr>
06-15-2007 13:00:15.281 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:00:15.281 - Interpreted response: OK
06-15-2007 13:00:15.281 - 115200,8,N,1, ctsfl=0, rtsctl=1
06-15-2007 13:00:15.281 - Initializing modem.
06-15-2007 13:00:15.281 - CD is high while initializing modem.
06-15-2007 13:00:15.296 - Send: AT<cr>
06-15-2007 13:00:15.296 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:00:15.296 - Interpreted response: OK
06-15-2007 13:00:15.312 - Send: ATE0V1<cr>
06-15-2007 13:00:15.328 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:00:15.328 - Interpreted response: OK
06-15-2007 13:00:15.328 - Send: AT<cr>
06-15-2007 13:00:15.343 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:00:15.343 - Interpreted response: OK
06-15-2007 13:00:15.343 - Sending user initialization commands.
06-15-2007 13:00:15.359 - Send: AT+cgdcont=1,"IP","wap.voicestream.com"<cr>
06-15-2007 13:00:15.359 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:00:15.359 - Interpreted response: OK
06-15-2007 13:00:15.359 - Dialing.
06-15-2007 13:00:15.375 - Send: ATDT*###<cr>
06-15-2007 13:00:15.390 - Recv: <cr><lf>CONNECT<cr><lf>
06-15-2007 13:00:15.390 - Interpreted response: Connect
06-15-2007 13:00:15.390 - Connection established at 115200bps.
06-15-2007 13:00:15.390 - Error-control off or unknown.
06-15-2007 13:00:15.390 - Data compression off or unknown.
06-15-2007 13:00:45.390 - Read: Total: 0, Per/Sec: 0, Written: Total: 0, Per/Sec: 0
06-15-2007 13:02:45.390 - Read: Total: 0, Per/Sec: 0, Written: Total: 0, Per/Sec: 0
06-15-2007 13:04:45.390 - Read: Total: 0, Per/Sec: 0, Written: Total: 0, Per/Sec: 0
06-15-2007 13:06:45.390 - Read: Total: 0, Per/Sec: 0, Written: Total: 0, Per/Sec: 0
06-15-2007 13:07:07.796 - Hanging up the modem.
06-15-2007 13:07:07.796 - Hardware hangup by lowering DTR.
06-15-2007 13:07:07.812 - Detected CD dropped from lowering DTR
06-15-2007 13:07:08.812 - Timed out waiting for response from modem
06-15-2007 13:07:08.828 - Send: ATH<cr>
06-15-2007 13:07:08.828 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:07:08.828 - Interpreted response: OK
06-15-2007 13:07:08.828 - 115200,8,N,1, ctsfl=1, rtsctl=2
06-15-2007 13:07:08.828 - Initializing modem.
06-15-2007 13:07:08.828 - CD is high while initializing modem.
06-15-2007 13:07:08.843 - Send: AT<cr>
06-15-2007 13:07:08.859 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:07:08.859 - Interpreted response: OK
06-15-2007 13:07:08.859 - Send: ATE0V1<cr>
06-15-2007 13:07:08.875 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:07:08.875 - Interpreted response: OK
06-15-2007 13:07:08.890 - Send: AT<cr>
06-15-2007 13:07:08.890 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:07:08.890 - Interpreted response: OK
06-15-2007 13:07:08.890 - Sending user initialization commands.
06-15-2007 13:07:08.906 - Send: AT+cgdcont=1,"IP","wap.voicestream.com"<cr>
06-15-2007 13:07:08.921 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:07:08.921 - Interpreted response: OK
06-15-2007 13:07:08.921 - Waiting for a call.
06-15-2007 13:07:08.921 - Send: ATS0=0<cr>
06-15-2007 13:07:08.937 - Recv: <cr><lf>OK<cr><lf>
06-15-2007 13:07:08.937 - Interpreted response: OK
06-15-2007 13:07:08.937 - Session Statistics:
06-15-2007 13:07:08.937 - Reads : 0 bytes
06-15-2007 13:07:08.937 - Writes: 0 bytes
ATQ0V1E0 - OK
AT+GMM - BlackBerry IP Modem
AT+FCLASS=? - COMMAND NOT SUPPORTED
AT#CLS=? - COMMAND NOT SUPPORTED
AT+GCI? - COMMAND NOT SUPPORTED
AT+GCI=? - COMMAND NOT SUPPORTED
ATI1 - Research in Motion / BlackBerry IP Modem
ATI2 - Research in Motion / BlackBerry IP Modem
ATI3 - Research in Motion / BlackBerry IP Modem
ATI4 - Research in Motion / BlackBerry IP Modem
ATI5 - Research in Motion / BlackBerry IP Modem
ATI6 - Research in Motion / BlackBerry IP Modem
ATI7 - Research in Motion / BlackBerry IP Modem

+cgdcont=1,"IP","wap.voicestream.com"

I turned the "Idle time before hanging up" to never. Also turned off the "IP header compression" "Enable hardware flow control" "Enable modem error control" "Enable modem compression"

Have T-Mobile unlimited data plan. Any ideas?

That is news John. My instructions are and remain for the original 42 OS, which I am still using.

So are you saying that later OS's need a different string? If so, I will update my OP to include such information. I better do that in the event people rely on my OP to set the PC up.

Yeah, I couldn't get mine to work without the "IP". It's been so long since I've used the .42 that I don't even remember what I had before. It could be a product of the Desktop Manager version, too. I couldn't tell you.

I get a lot of error msg too when trying to connect but I just ignore it and try again like once or twice and then it connects. I have noticed though that the connection seems to die after like 30 min and then I have to try again later and all is fine again. Any ideas why this happens?

my connection is set up to show 921.6kbps, and i have no problem connecting, but my question is, what did you have to do to get so high of speeds? im using the speakeasy test and getting 44 down and 55 up, tried it again and got 49 down and 48 up, any ideas?

now they're both down to 38 up 34 down

I have Cellular One and i think dobson is the carrier what type out # would work with that, ive tryed all the others, Thanks Bobby

Tethering is NOT included in your BlackBerry Data Plan.

Without a Tethering Plan, you will be charged $0.01/Kb for data. If you think that sounds cheap, connecting and browsing to Google cost me $0.19! You can EASILY run up a bill of several hundred dollars!

The only Tethering Plan (since AT&T took over) is $74.99/Month for Unlimited Tethering Data! Cingular used to have a 4Mb plan for around $35.

Data plans with "Air Cards" are a bit less expensive, but barely.

Excellent reminder and warning.

While I mention many times in various posts that T-Mobile is the only carrier with the unlimited $20 data plan, which includes tethering, many members do not realize this. And this is further restricted because my understanding is that T-Mo's $20 unlimited data plan applies only to U.S. customers.

I have pity for those people who fire up their Pearls as modems, surf with reckless abandon, only to find $500 for modem use on their next bills.

And from what I hear about carriers other than T-Mo, the arrogant CSRs are going to delete those charges from the bill because one did not understand how things worked.

so sanfran...i have a pearl on tmobile network, can i use it for my laptop without getting charge for modem fees?

Wirelessly posted (BB 8860: BlackBerry8100/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100 UP.Browser/5.0.3.3 UP.Link/5.1.2.1)

If you have a data plan with TMobile you can use your phone as a modem with no extra charges. I use mine all the time in airports. Works pretty good.

the same problem for me... i resolved, type the additional commands and the correct apn....

it's work for me...

here the commands for connect with Movistar Argentina

Additional commands: +cgdcont=1,,"wap.gprs.unifon.com.ar"

one question: why works so slow? any tips for that?

best regards
Nacho

Search the Forum, this has been talked about in many, many threads. People have commented on how long they have stayed connected without extra charge.

And I have mentioned on how unlimited may not mean unlimited should T-Mo believe you are abusing the unlimited feature [maybe if you stayed hooked up "as a modem" 24 hours a day for three months straight].

As John said, if you have T-Mobile's $19.99 unlimited Blackberry Data Plan, you can use that to tether the Pearl to the notebook or desktop PC and surf away without extra charge. Clear enough?

all right so i followed the instructions and can connect fine w/ 115 kbs but the pages dont load.. i get this error

Error 502 - Bad Request
The server could not resolve your request for uri: /

any ideas?

Does anybody know how to set this up with Vista? I find the spot to enter the new command but the text entry is blocked. Any way to get beyond that? Some of the responders in this thread said that they made it work with Vista. Any help would be appreciated....

I had a lot of problems and spent a lot of time getting my BB modem to work. I had to uninstall my Desktop Manager and reinstall it from the disk that came with my phone. Then I finally starting getting encouraging results. Thanks for all the help, Dave

Try turning UAC (User Access Control) off. Run MSCONFIG - in the Tools tab there's one utility that will turn it off, and one that will turn it on. A reboot is required for the change to take affect.

If that doesn't help and if you installed DM without Right Clicking on the installer and selecting Run As Administrator, uninstall it and reinstall it that way.

Ok, you all are the boom-diggity! Followed the updated instructions on page 1 verbatim... badda boom, badda bing...

219kpbs download - 95 upload

And I'm inside my office building with only half bars on EDGE!

YESSSSSS !!!!! I love this site!

Under the general tab you need to select change settings.... then select the advanced tab and you will now be able to enter init String!

I don't get an option to select the port, on "Create New Connection". I'm good through this step:

Go to <Start> Menu

Select <Control Panel>

Select <Network Connections>

Select <File> from the drop down menu

Select <Create a New Connection>

Select <Network Connection Wizard>

Select <Connect to the Internet>

Select <Set Up My Connection Manually>

Select <Connect Using a Dial Up Modem>

Then it ask to name it, then phone number,then user name and pw, then finish.

What am I missing? tia

Firstly, many thanks for the great instructions and help here. But alas, I have a problem only one other has had but no solution:
I connect without any problem, but when I open the browser it says no connection to net. The icon in the system test says connected. ??
Many thanks,
Sean

thanks SF, i havent tried it yet but will later on..

Michelle

*my other car is a broom*

Any ideas ..... please

First, Thanks for all the great information. I use my pearl to connect and everything works fine for about 30 minutes. Then it seems that if my Pearl is fully charged the unit reboots and will continue to reboot every 10 minutes or so.

If use it when the battery is low I can go for hours while connected. Anyone else having these issues?

TMO BB 8100 v4.2.0.42

Hi,
I have successfully connected to internet thru USB cable. Thanks to all of your help.

But I am still struggling to connect to internet (thru pearl) using my bluetooth dongle.
Please help!!

THanks in advance
Alt

Some of you may have heard about three weeks ago that SPRINT terminated about 1000 customers accounts because in Sprint's opinion they were calling customer support too often or abusing their accounts.

sprint cancels customer - Google Search

Aside from how stupid SPRINT was for doing that [all the media and news channels featured the headline "SPRINT cancels customer accounts"], what SPRINT was relying on was the same terms that are in T-Mobile's Terms of Service.

What I had posted before applies. T-Mobile's terms of service have buried in the provisions the statement that you give the right to T-Mobile to cancel your account for the stated reasons or if in their opinion you are abusing the account. One defined abuse is using the data plan to excess.

But like I also said, I don't think T-Mobile would consider 24/7 use for 30 days straight abuse. But I don't know at what point they might send you a warning letter that you are using your Pearl as a modem "too much."

I do think they would warn you first before terminating your account. However, the good news is that with all the free bad publicity SPRINT got for canceling only 1000 accounts, I can't imagine other carriers will be chomping at the bit to terminate contracts.

So relax, T-Mo's $20 unlimited data plan remains intact. If anything, T-Mo might raise the rate someday, but it's an attractive feature when going with T-Mo, so I doubt a rate increase will be coming any time soon. Of course, now that I have said that, a rate increase will be announced next week.

This is an excerpt directly from the T-Mobile website regarding the use of a mobile as a modem for your laptop. From what I understand, T-Mobile encourages the use of your phone as a laptop modem. They even help you configure it if you want for no charge (link at bottom of the post).

T-Mobile Wireless Configurator

You are right. In fact, back in October 06 when we were all talking about use of the Pearl as a modem, I specifically mentioned that people having problems connecting should not be afraid to contact T-Mo because 1) T-Mo is fully aware of such use; and 2) tech support actually will help in getting one up and running.

The issue/question remains, however, is T-Mo's unlimited data plan truly "unlimited?" Back then I answered the question by referring to T-Mo's Terms of Service [even posted a pic of the page] that T-Mo reserved the right to terminate one's contract if in T-Mo's opinion a user was abusing his or her plan.

But like I said, I think if one was using his or her Pearl as a modem to excess [as unilaterally decided by T-Mo] one would most likely first get a warning letter to curb such use; and 2) that one's use would have to be pretty excessive.

In fact, I question if one left their Pearl as a modem on 24/7 for three or four months straight, I dunno if T-Mo would take notice.

There was one member who said he could not get DSL or broadband where he lived, so he was planning on using his Pearl as a modem full time [via T-Mo]. He never reported back that there was a problem, but he would be a good source to see if T-Mo ever contacted him about excessive usage.

Really though, in these days of DSL for $15 monthly, I don't think there are too many people using their Pearls as modems to excess or as their sole connection to the Net. And I don't think there are that many people using Pearls as modems on the road. If there are, it's sporadic use and within T-Mo's definition of reasonable use.

Thank you SanFrancisco and all the others who contributed to bringing this write-up to the forums. This works great for me, and will make my airport layovers much more bearable. It also helps me justify the $20 monthly cost a little more, at least in my own mind.... ;)