Originally Posted by peter2808
This is driving me crazy. The new message notification icon at the top of the home screen is now also 1 message behind. please help me to sort this today. Or is it just a bug with the software?
Check your "saved" messages folder and make sure that there is nothing in there. Sometimes mail in other folders [unread] keeps the icon on the screen.
Check other folders too.
Then do a battery reset.
Lastly, T-Mo is very helpful. That have the best tech support I have ever seen. Give them a call. Be aware that some techs know more than others, so a call back may get someone else, that is, if you don't feel the first one called knows the answer.