BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-10-2006, 09:53 AM   #1 (permalink)
New Member
 
Join Date: Nov 2006
Model: 8700
Carrier: o2
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Desktop Manager 4.2 Crashing

Please Login to Remove!

Im posting this here because I only have 8100 device to test with - but when i launch the Desktop Manager v4.2 software it crashes with a runtime error - ive tried several different PC's / Laptops but to no avail.

This is a screenshot of the error that comes up <please see attached file>
Attached Thumbnails
Desktop Manager 4.2 Crashing-bb.jpg  
Offline  
Old 11-10-2006, 11:38 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
mpallo's Avatar
 
Join Date: Jul 2006
Location: Rochester, NY
Model: 8320
Carrier: TMO
Posts: 286
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by manse
Im posting this here because I only have 8100 device to test with - but when i launch the Desktop Manager v4.2 software it crashes with a runtime error - ive tried several different PC's / Laptops but to no avail.

This is a screenshot of the error that comes up <please see attached file>

Does this happen when you are trying to sync with Outlook?
Offline  
Old 11-10-2006, 02:26 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
mpallo's Avatar
 
Join Date: Jul 2006
Location: Rochester, NY
Model: 8320
Carrier: TMO
Posts: 286
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I got the same message when trying to configure one of our employees 7130c. I called RIM and they walked me through some advanced logging stuff and found it was a bad calendar entry that was causing the issue. Here are some links.

Support - Microsoft Visual C++ Runtime Error during synchronization
Offline  




Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.