Originally Posted by TheBigNewt
In Windows there was no Blackberry in the file reader, just a blank page. The pearl said "card not formatted" when I put it in, so I hit the Pearl menu and chose the Format Media Card option and that did it, all 4 folders appeared and I was good to go. Then I copied my ringtones to it and they work just fine.
I wonder if there is something about the brand of card that makes a difference or if there is data on the chip. I have installed four chips, one SanDisk and three Kingston and none of them need to be formatted.
When I started up the Pearl, the folders appeared on the chip.
But looks like the format the card [while the chip is on the Pearl] is a step some people may need to take.
Thanks for the post. I'll add it into my instructions.