I'm trying to store a calling card number into my address book. This is the first BB I've owned and it appears that it behaves differently from the Moto's I've used in the past. Here's how my calling card "operator" works. I call the toll-free number and am prompted to enter the number I wish to dial, followed by a pound sign. Then, I'm prompted to enter my 14-digit access number.

I cannot seem to find the right combination of pauses and/or waits to store with my calling card and access numbers to get this to dial automatically for me. What typically has worked for me with the Moto phones is that I speed dial the programmed number, I receive a prompt from the phone to enter a number I wish to dial, then after a pause the phone enters the rest of the string automatically (my access number). This isn't working with my 8100. Should I be able to program it to do this?

Thanks in advance!

I am able to do this with my office voicemail account. I have not used a Pearl (I use an 8700) but if you are straight dialing from the phone app try this:

Enter the calling card #
Press the ALT key, followed by the P key

This should return a pause (which I believe lasts for 3 seconds or so). Let us know if that works.

Thanks for the reply, snowskier.

I've got other numbers I've stored using pauses to access various voice mailboxes and phone menus. In those, however, I'm "hard-coding" all the menu option numbers, passwords, etc. This new contact for my calling card is different, though, in that I'm trying to "reserve" an empty time-slot for me to manually enter a phone number before expecting the 8100 to automatically follow-up with the requested access number.

I tried just pauses in between the 800 number and my access number but I'm not sure the phone is even recognizing those pauses. The handset doesn't display "pausing for x seconds" like it does for my other stored numbers. Either way, it never automatically enters the final access code.

I tried entering just a wait. Then, when I intiate the call the phone will prompt me, asking me if I want to dial extension <my access number>. Other options are skip or end call. While this prompt is displayed on screen I am not able to manually enter any numbers, and this is where my calling card "operator" is asking me to enter the number I wish to call. I'm kind of stuck here and cannot successfully complete my call. It seems like if I could manually enter numbers at this point and then click on "Dial <access number>" this would work as expected.

Anybody else out there successfully configured a similar type of speed dial in which you need to manually enter a number string in the middle of other stored numbers?

What key do you use for PAUSE. I have the 8100 and Alt P is not working

thanks