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Old 12-04-2006, 12:36 PM   #1 (permalink)
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Default Can't send e-Mail

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I have no prior experience with Blackberry or smartphones of any type . . . Yesterday I bought a Pearl and signed up with Cingular for the unlimited data plan with Blackberry Internet Service.

I set up my regular POP e-Mail accounts through the Internet . . . and I am able to receive e-Mail without problems. But I can't send e-Mail from my regular accounts.

I can compose a message and then select send . . . and the process completes without any error messages. But the message is never actually sent.

I am able to send e-Mail through my new blackberry.net address, but I can't send anything through regular accounts using SMTP. My POP and SMTP servers have different names, so I think that may be part of the problem. However, I can't find ANY way to adjust the name of the SMTP server . . . either on the Pearl or through the Internet interface.

I have sent service books three or four times . . . I have waited . . . I have power cycled the Pearl . . . etc. I have tried to send to different addresses on different domains, all to no avail.

Help!

W
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