Originally Posted by Krazilyinlove712
I just got my phone about 2 weeks ago! I'm already experiencing some trouble with this phone..to the point it's really ticking me off.
I have used a program called Blackberry Video Encoder...and it doesn't work for whatever reason. (it works for my b/f's berry perfectly fine)
Now this morning it started acting up. i was sending a txt to my hubby and it just froze...i took off the battery put it back on and now my trackball does not enter. i have to hit the enter key.
But thats not all...every time i go in to reply to a txt and hit the menu it automatically writes "QEQEQE"...then when i try and type (using the tap method) i get to 3 letters b4 the menu automatically comes up and sends on it's own...Oh yeah my keyboard doesn't work at all!!!
Can anyone help me? or have any suggestions? Anything is helpful b4 i throw this phoen against the wall!!!
It sounds like you might have a bad keyboard. It might be time to see if you can get it exchanged. If you are up for the time and challenge you can try and wipe the device completely using JL_CMDR (search for it on the forums) and try reloading the Operating System. That might or might not fix it. Easiest way would be to get it exchanged.