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Old 12-04-2006, 02:50 PM   #1 (permalink)
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Default New Pearl - How to remove my company's security settings

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All,

I purchased a Cingular Pearl this weekend for personal use (already have a company-issued 8700 for corporate email). I connected the Pearl to my office computer to sync my contacts (mix of personal and corporate) and accidently paired my corporate mail settings to the Pearl. I figured out how to re-pair my corporate BB with my work email system, but now my Pearl has a bunch of corporate security measure installed (forced password, no acces to media card or camera, etc.).

I tried asking my IT dept to send a blank security certificate to my personal phone but they refused. I tried installing a different system software on the Pearl and the security settings are still there. Anyone know how to reset the Pearl to factory default?

Thanks,
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Old 12-04-2006, 02:52 PM   #2 (permalink)
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Quote:
Originally Posted by marselen
All,

I purchased a Cingular Pearl this weekend for personal use (already have a company-issued 8700 for corporate email). I connected the Pearl to my office computer to sync my contacts (mix of personal and corporate) and accidently paired my corporate mail settings to the Pearl. I figured out how to re-pair my corporate BB with my work email system, but now my Pearl has a bunch of corporate security measure installed (forced password, no acces to media card or camera, etc.).

I tried asking my IT dept to send a blank security certificate to my personal phone but they refused. I tried installing a different system software on the Pearl and the security settings are still there. Anyone know how to reset the Pearl to factory default?

Thanks,
A blank policy will need to be pushed from your IT department as there is no other way. I would explain to them openly and honestly what happened and be sure to emphasize that you will continue to use your 8700 for work not your Pearl.

Sorry to hear though . . . keep us posted.

Oh, and welcome to the forums.
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Old 12-04-2006, 02:57 PM   #3 (permalink)
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Thanks snowskier79. Was hoping that wasn't the case and there was some kind of work around...
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Old 12-04-2006, 02:58 PM   #4 (permalink)
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Quote:
Originally Posted by marselen
All,

I purchased a Cingular Pearl this weekend for personal use (already have a company-issued 8700 for corporate email). I connected the Pearl to my office computer to sync my contacts (mix of personal and corporate) and accidently paired my corporate mail settings to the Pearl. I figured out how to re-pair my corporate BB with my work email system, but now my Pearl has a bunch of corporate security measure installed (forced password, no acces to media card or camera, etc.).

I tried asking my IT dept to send a blank security certificate to my personal phone but they refused. I tried installing a different system software on the Pearl and the security settings are still there. Anyone know how to reset the Pearl to factory default?

Thanks,
You might try using JL_CMDR to completely wipe the pearl, essentially making it a paper weight, and then install everything from scratch. You can download it from the link in my signature.
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Old 12-04-2006, 03:01 PM   #5 (permalink)
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JL_CMNDR (Javaloader) does NOT remove IT Policies.
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Old 12-04-2006, 03:02 PM   #6 (permalink)
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Quote:
Originally Posted by mckinneycm
You might try using JL_CMDR to completely wipe the pearl, essentially making it a paper weight, and then install everything from scratch. You can download it from the link in my signature.
JL_cmndr doesn't remove IT policies

Edit:

Dang it NJBlackBerry beat me to the punch!

Last edited by snowskier79 : 12-04-2006 at 03:06 PM.
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Old 12-04-2006, 03:06 PM   #7 (permalink)
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Oh well, it was worth a shot.
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Old 12-04-2006, 03:08 PM   #8 (permalink)
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It really is too hard to legitimately remove IT Policies...
Ends up messing up a lot of people who buy used BlackBerrys.
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Old 12-04-2006, 03:10 PM   #9 (permalink)
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Just call your carrier and tell them that you're locked out. They may send you a new one.
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Old 12-04-2006, 03:14 PM   #10 (permalink)
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But it's not broken...
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Old 12-04-2006, 03:15 PM   #11 (permalink)
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There is another way to remove them, its on another BB hacking site. It has to do with playing with some registry keys and using the BB Desktop Manager App.

I dont have the bookmark handy, but its out there, I found the instructions myself. I think its on a BB wiki site, google away and good luck!
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Old 12-04-2006, 03:20 PM   #12 (permalink)
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I believe that once an IT policy is installed it then becomes integrated to the core BB device functionality which is why you are not able to wipe the IT policy from the device using Jl_cmdr.
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Old 12-04-2006, 03:25 PM   #13 (permalink)
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The "hack" can also be found by searching on "Remove IT Policy" but the blank policy it has is out of date. Not sure what it would do to a Pearl.
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Old 12-04-2006, 03:28 PM   #14 (permalink)
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Quote:
Originally Posted by NJBlackBerry
The "hack" can also be found by searching on "Remove IT Policy" but the blank policy it has is out of date. Not sure what it would do to a Pearl.
Possibly implode it?
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Old 12-04-2006, 04:24 PM   #15 (permalink)
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this link worked for me, it has been tested on the pearl and works like a charm.

click------> Unlocking the Blackberry
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Old 12-04-2006, 04:26 PM   #16 (permalink)
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Default Thanks again

Appreciate the responses. I was using a Windows Mobile device just prior to getting the Pearl, and while I like the Pearl, this whole IT Policy mess is extremely frustrating. The IT person at my firm has said that they will not send an blank IT policy to my device...
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Old 12-04-2006, 04:28 PM   #17 (permalink)
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Quote:
Originally Posted by duce95
this link worked for me, it has been tested on the pearl and works like a charm.

click------> Unlocking the Blackberry
Quote:
Originally Posted by NJBlackBerry
the blank policy it has is out of date.
Use at your own risk.

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Old 12-04-2006, 04:36 PM   #18 (permalink)
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i think the link i posted says exactly that. for us that can't read mrkyoo, thank you.

like i said earlier, this fix worked fine for myself and a few co-workers.
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Old 12-04-2006, 04:42 PM   #19 (permalink)
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Wow, thanks Duce95. That was extremely helpful. Seems to be working fine.
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Old 12-04-2006, 04:45 PM   #20 (permalink)
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no probelm.

most of what we learn from this forum on what to do to our devices should be done at our own risk. im sure RIM doesnt approve of edditing .alx files, but it sure is fun!
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