Wirelessly posted (Cingular 8100 Pearl: BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)
Originally Posted by ckeck
Originally Posted by lucyl
I have the same problem too. I can't access my BIS. And when I try to set it up over the browser, I get an error setting up my user ID and password.
Cingular? Dial 800-304-3044, this will get you STRAIGHT to the data support team (Blackberries, PDAs, etc). They can help fix the problem you are having with the website and get you going.
The data CSR I talked to tonight said the 800-304-3044 is to be discontinued by the end of the year. He said to use 800-331-0500, which is the normal CSR number. (sigh)
Hopefully we'll get a new direct number soon after!