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Old 12-07-2006, 06:20 AM   #1 (permalink)
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Default 8100 Cingular / T-Mobile Differences? More than cosmetic?

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I am thinking about getting my brother a Pearl for Christmas.

I just got one and love it.

I am a Cingular customer. He is a T-Mobile customer.

Aside from the cosmetic appearance differences and the standard 'cell reception your-milage-may-vary' possibilities --- are there any real concrete differences between the phones feature or application wise?

I see that T-Mobile has a "Your Favs" friends and family dialing package which I assume has is supported on the blackberry with some little application on phone... but other than that is it reasonable for me to expect that he would be getting something almost exactly like what I have? Voice dialing? BBMaps? Etc. etc..? Or are there unique features on the phone between the carriers that I should know about prior to getting him his phone?

- Chris
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Old 12-07-2006, 07:18 AM   #2 (permalink)
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Quote:
Originally Posted by chris_in_ca
I am thinking about getting my brother a Pearl for Christmas.

I just got one and love it.

I am a Cingular customer. He is a T-Mobile customer.

Aside from the cosmetic appearance differences and the standard 'cell reception your-milage-may-vary' possibilities --- are there any real concrete differences between the phones feature or application wise?

I see that T-Mobile has a "Your Favs" friends and family dialing package which I assume has is supported on the blackberry with some little application on phone... but other than that is it reasonable for me to expect that he would be getting something almost exactly like what I have? Voice dialing? BBMaps? Etc. etc..? Or are there unique features on the phone between the carriers that I should know about prior to getting him his phone?

- Chris
As a Cingular customer, I can tell you one annoyance is Cingular's refusal to allow use of Yahoo Messenger from BlackBerry. It makes no sense, and I haven't heard any way around it.

I hear T-Mobile is also significantly cheaper than Cingular, but since my company pays the bill I don't really know, but it's certainly easy enough to find out.
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Old 12-07-2006, 08:30 AM   #3 (permalink)
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I've been a T-Mobile customer for years and while no service is perfect I've been pretty happy with T-Mobile. As for rates...you're right nobody beats T-Mobile for rates if you're a heavy user. I think 5,000 minutes is around $125 last time I checked. I've been grandfathered in an old rate and pay even less than that. Which is another plus for T-Mobile, they don't keep changing your rates around. And with their Edge service internet connections are much faster than with the 7100 series. And he'll get to enjoy all the other services that you do.
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Old 12-07-2006, 09:43 AM   #4 (permalink)
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Quote:
Originally Posted by JerryD
As a Cingular customer, I can tell you one annoyance is Cingular's refusal to allow use of Yahoo Messenger from BlackBerry. It makes no sense, and I haven't heard any way around it.
Here you go > Using RIM's Yahoo! Messenger Client on Cingular Wireless BlackBerry Handsets
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Old 12-07-2006, 09:53 AM   #5 (permalink)
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I have been with all the carriers at one time or another. I have posted here before that I will pay more for anything if customer service is good.

T-Mobile has the best customer service I have ever experienced. In fact, many posts in here tell that tech support has spent two to three hours on the phone with people to try and solve a tech issue.

They also answer the phone quickly. No long hold times.

T-Mo customer service is always friendly, courteous and professional.

On top of all that they have decent rates. Their $20 unlimited data plan [where you can even tether a modem and use it all day long if you want] is an industry best.

Their new MyFaves sounds cool too. I know some friends whom are always talking to the same people. Seems that MyFaves would be a good choice for them.

So all and all, I'd recommend T-Mo for the above reasons. Like I said, customer service alone is worth quite a bit. I won't do business with companies staffed with rude, curt, or condescending service reps.

Last edited by SanFrancisco : 12-07-2006 at 03:38 PM.
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Old 12-07-2006, 11:03 AM   #6 (permalink)
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Quote:
Originally Posted by SanFrancisco
I have been with all the carriers at one time or another. I have posted here before that I will pay more for anything if customer service is good.

T-Mobile has the best customer service I have ever experienced. In fact, many posts in here tell that tech support has spent two to three hours on the phone with people to try and solve a tech issue.

They also answer the phone quickly. No long hold times.

T-Mo customer service is always friendly, courteous and professional.

On top of all that they have decent rates. Their $20 unlimited data plan [where you can even tether a modem and use it all day long if you want] is an industry best.

Their new MyFaves sounds cool too. I know some people I have mentioned it too, one a friend in L.A. who is always talking to her boyfriend in New York. Seems that MyFaves would be a good choice for her.

So all and all, I'd recommend T-Mo for the above reasons. Like I said, customer service alone is worth quite a bit. I won't do business with companies staffed with rude, curt, or condescending service reps.
I agree 100%. I was with AT&T and Sprint in the past, and the rude, incompetent customer care reps was what made me switch carriers. Plus the hold time for those companies was around 20 minutes. Ridiculous.

Verizon and T-Mobile have been the best for customer service.
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Old 12-07-2006, 01:39 PM   #7 (permalink)
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Go with t-mobile, the pricing for plans are way cheaper!
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Old 12-07-2006, 01:51 PM   #8 (permalink)
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To answer your question, as far as the two versions of the Pearl are concerned, I believe their differences are cosmetic.
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Old 12-07-2006, 01:56 PM   #9 (permalink)
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I believe that Cingular offers Push to Talk which makes it a bit different.
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Old 12-07-2006, 05:00 PM   #10 (permalink)
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Quote:
Originally Posted by GMK
I believe that Cingular offers Push to Talk which makes it a bit different.
Keep in mind that PTT is a Cingular feature. I believe an unlocked T-Mobile Pearl can do PTT on Cingular's network, but I could be wrong. Also, PTT isn't offered by T-Mobile.
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Old 12-07-2006, 06:05 PM   #11 (permalink)
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Quote:
Originally Posted by DiRN
Keep in mind that PTT is a Cingular feature. I believe an unlocked T-Mobile Pearl can do PTT on Cingular's network, but I could be wrong. Also, PTT isn't offered by T-Mobile.

Unlocked t-mo pearls will work with cingular PTT with the correct platform.alx file.

Last edited by option94 : 12-07-2006 at 06:11 PM.
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Old 12-07-2006, 06:42 PM   #12 (permalink)
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Quote:
Originally Posted by SanFrancisco
I have been with all the carriers at one time or another. I have posted here before that I will pay more for anything if customer service is good.

T-Mobile has the best customer service I have ever experienced. In fact, many posts in here tell that tech support has spent two to three hours on the phone with people to try and solve a tech issue.

They also answer the phone quickly. No long hold times.

T-Mo customer service is always friendly, courteous and professional.

On top of all that they have decent rates. Their $20 unlimited data plan [where you can even tether a modem and use it all day long if you want] is an industry best.

Their new MyFaves sounds cool too. I know some friends whom are always talking to the same people. Seems that MyFaves would be a good choice for them.

So all and all, I'd recommend T-Mo for the above reasons. Like I said, customer service alone is worth quite a bit. I won't do business with companies staffed with rude, curt, or condescending service reps.

I also 100% vouch on this! I've had to return on manufacture's defect with BB tech support, and they were incredibly accomodating, alongside financial care and customer support.

I've worked for Sprint, and, um....never even got the free phone and service.

And my plan and data are affordable enough for me to buy a new phone every three months (practically). I'm such a nerd.
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Old 12-07-2006, 07:15 PM   #13 (permalink)
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No there is no difference in hardware.

Service wise;
TMO has myFavs, cheaper rates, one unlimited data plan that allows tethering as a modem (use your pearl as a broadband modem on your laptop/pc.

CING has PTT (push to talk, which apparently sucks right now)

Last edited by mrpg : 12-07-2006 at 07:19 PM.
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Old 12-08-2006, 07:18 PM   #14 (permalink)
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Quote:
Originally Posted by mrpg
TMO has myFavs, cheaper rates, one unlimited data plan that allows tethering as a modem (use your pearl as a broadband modem on your laptop/pc.
I have my Cingular Pearl working as a modem via bluetooth.. (Haven't tried the USB tethered route).

- C
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