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12-07-2006, 03:17 PM
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#1 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2006 Location: Orlando, Fla Model: 8100 Carrier: Cingular
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|  Email help requested
Please Login to Remove! I have the Cingular BLACKBERRY CONNECT UNL plan. Does that entitle me to an email address thru the BB network? If so, do I set it up thru the email setup icon or the BB browser? Also, what info do they need to ID me, such as PIN, PW, etc? Thanks. | | Offline
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12-07-2006, 03:21 PM
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#2 (permalink)
| | Cisco Engineer
Join Date: Oct 2006 Location: Ventura, California Model: 9700 OS: 5.0.0.421 PIN: 100001011001011000001100111011 Carrier: AT&T
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What phone are you using? | | Offline
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12-07-2006, 03:23 PM
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#3 (permalink)
| | Grumpy Moderator
Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: L920 Carrier: AT&T
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Set up your BB e-mail address via the "Setup Internet E-Mail" icon... | | Offline
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12-07-2006, 03:23 PM
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#4 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2006 Location: Orlando, Fla Model: 8100 Carrier: Cingular
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8100 | | Offline
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12-07-2006, 03:24 PM
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#5 (permalink)
| | Cisco Engineer
Join Date: Oct 2006 Location: Ventura, California Model: 9700 OS: 5.0.0.421 PIN: 100001011001011000001100111011 Carrier: AT&T
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I thought BlackBerry Connect was a software application for non-BB phones. | | Offline
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12-07-2006, 03:26 PM
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#6 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2006 Location: Orlando, Fla Model: 8100 Carrier: Cingular
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Do you mean the "Personal Email Setup" icon? | | Offline
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12-07-2006, 03:27 PM
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#7 (permalink)
| | Cisco Engineer
Join Date: Oct 2006 Location: Ventura, California Model: 9700 OS: 5.0.0.421 PIN: 100001011001011000001100111011 Carrier: AT&T
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Cingular's web site says that BlackBerry Connect is only for the Nokia E62, Treo 650, or Nokia 9300 to connect to BIS or BES. | | Offline
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12-07-2006, 03:30 PM
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#8 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2006 Location: Orlando, Fla Model: 8100 Carrier: Cingular
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That's interesting. I'm looking at my contract. Perhaps their website is not so up-to-date. They just added the 8100 Dec. 1. | | Offline
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12-07-2006, 03:31 PM
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#9 (permalink)
| | Grumpy Moderator
Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: L920 Carrier: AT&T
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If he has the Setup Internet E-Mail icon on his BB, and it shows EDGE in the upper right hand corner, he has the right plan. | | Offline
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12-07-2006, 03:32 PM
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#10 (permalink)
| | Cisco Engineer
Join Date: Oct 2006 Location: Ventura, California Model: 9700 OS: 5.0.0.421 PIN: 100001011001011000001100111011 Carrier: AT&T
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For the 8100 they offer 'BlackBerry Personal', 'BlackBerry Corporate', and 'Blackberry Tethered'. The 'BlackBerry Connect' is for non-BB phones to have access to the BlackBerry email services. | | Offline
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12-07-2006, 03:33 PM
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#11 (permalink)
| | Cisco Engineer
Join Date: Oct 2006 Location: Ventura, California Model: 9700 OS: 5.0.0.421 PIN: 100001011001011000001100111011 Carrier: AT&T
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Quote: |
Originally Posted by NJBlackBerry If he has the Setup Internet E-Mail icon on his BB, and it shows EDGE in the upper right hand corner, he has the right plan. | They must have just told him that he was on BB Connect instead of BB Personal. | | Offline
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12-07-2006, 03:33 PM
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#12 (permalink)
| | Grumpy Moderator
Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: L920 Carrier: AT&T
Posts: 27,395
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I believe the Setup Internet E-Mail icon is a service book pushed down when a connection is made. Of course, I may be wrong and he has the wrong plan on his account. Wouldn't be the first time! | | Offline
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12-07-2006, 03:35 PM
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#13 (permalink)
| | Cisco Engineer
Join Date: Oct 2006 Location: Ventura, California Model: 9700 OS: 5.0.0.421 PIN: 100001011001011000001100111011 Carrier: AT&T
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This may be a question for 'The Gecko' aka CoreyG  | | Offline
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12-07-2006, 03:46 PM
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#14 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2006 Location: Orlando, Fla Model: 8100 Carrier: Cingular
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Well, I tried to set up my email acct via the icon and was connected to the BB network. When I tried to sign up as a new user, it said this unit is already regestered (probably by the Cingular girl who sold me the unit). When I tried to log in I didn't know the acct name and p/w to use so I used my phone no. and that didn't work. It sounds like it should work when I know how to sign it. | | Offline
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12-07-2006, 03:47 PM
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#15 (permalink)
| | Grumpy Moderator
Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: L920 Carrier: AT&T
Posts: 27,395
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Is this a new BlackBerry or was it used by someone before? | | Offline
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12-07-2006, 03:50 PM
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#16 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2006 Location: Orlando, Fla Model: 8100 Carrier: Cingular
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Brand new. BTW, the GPS works great and I can browse the internet using either browser and Gmail is working fine. | | Offline
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12-07-2006, 03:51 PM
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#17 (permalink)
| | Grumpy Moderator
Join Date: Aug 2004 Location: Somewhere in the swamps of Jersey Model: L920 Carrier: AT&T
Posts: 27,395
Post Thanks: 28 Thanked 381 Times in 333 Posts
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Then you have a BlackBerry Data Plan.
Call Customer Service and see if they can help you with the e-mail account setup. | | Offline
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12-07-2006, 06:33 PM
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#18 (permalink)
| | Thumbs Must Hurt
Join Date: Nov 2006 Location: Connecticut Model: 8100c Carrier: AT&T
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BB Connect is only for non-BlackBerry phones. You may want to check that out, you don't to get any surprises later on your bill 
__________________
BB 8100c | v4.2.0.71
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12-08-2006, 11:18 AM
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#19 (permalink)
| | Knows Where the Search Button Is
Join Date: Dec 2006 Location: Orlando, Fla Model: 8100 Carrier: Cingular
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Just to wrap up this thread, I was successful in getting my email address thru mycingular.blackberry.net. So it would appear that yes, BB connect now is for Blackberry phones, at least the 8100. | | Offline
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12-08-2006, 11:23 AM
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#20 (permalink)
| | Knows Where the Search Button Is
Join Date: Oct 2006 Model: 8100
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Quote: |
Originally Posted by geomc Brand new. BTW, the GPS works great and I can browse the internet using either browser and Gmail is working fine. | Cingular Pearl has GPS built in? | | Offline
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Corey McKinney
