12-08-2006, 02:39 AM
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Just picked up a Perl this evening... I've had a BlackBerry before but wasn't a fan of it so I'm trying it out again, hoping the smaller form factor will sway me.
Anyhow, I have a big problem I'm hoping someone can help with (that a search didn't).
This device is on Cingular. I went to install the Y! Messenger client only to discover it wouldn't work on the device. No problem, went to uninstall it from the device, worked okay, reset the device, and the app icon is still there. The app is no longer in the list of apps to remove though, and I can still launch it.
So I went to the PC app and it's not listed there either.
Alright, I wiped all Application data (the wipe all applications radio button is disabled for some reason), and it's still there.
Now, I'm looking everywhere to see how to get this back to factory defaults, but there's no info on how to in their instruction manual (the 250+ page PDF), nor has search the web (or this forum) turned up anything helpful. Maybe I just don't know what to search for.
A side effect of this (I hope) is that I'm getting a ton of Java crashes. I assume that's something to do with the errant data on the device now, because I've never had a smartphone (other than a Palm that lasted about a week) crash on me like this before.
Please, someone let me know how to get this back to normal! Thanks!