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 BlackBerry Device Specific General 8100 Series Discussion - Pearl Go

cant get desktop software to install

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Old 12-10-2006, 02:59 PM   #1 (permalink)
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Hi everyone,
purchased my new pearl yesterday and cant seem to get desktop software to install, after installing disk, one I click on "install software" it does NOTHING,
any ideas??
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Old 12-10-2006, 03:02 PM   #2 (permalink)
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Wirelessly posted (8703e: BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

Make sure you uninstall any version you might have on the PC and then try to install it again
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Old 12-10-2006, 03:05 PM   #3 (permalink)
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did that first, still no luck
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Old 12-10-2006, 03:08 PM   #4 (permalink)
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Wirelessly posted (8703e: BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/104)

What message do you get or does the computer do nothing?
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Old 12-10-2006, 03:10 PM   #5 (permalink)
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just does nothing when I double click over the install wording
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Old 12-10-2006, 06:33 PM   #6 (permalink)
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I had the same issue although it presented and error saying along the lines of "can't install now try later"
So I went into the guts of the machine (Regedit) and removed every trace of Blackberry. then went into the C:\Documents & Settings\[Username]\app data rim
deleted it and same for program files and found all traces of rim and deleted it too.

went back to install and went through happily
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