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Old 12-11-2006, 09:15 PM   #1 (permalink)
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Question Music & Video

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New to bb. do you have to download an application in order to transfer videos and music to the pearl? just went into my media manager through the desktop manager, and the only folders that were shown were ringtones and pictures. Nothing for video or music. Thank you advance for your help!
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Old 12-11-2006, 09:25 PM   #2 (permalink)
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In order for those folders to appear, you need to be using a microSD card. Otherwise, they will not show up.
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Old 12-11-2006, 09:58 PM   #3 (permalink)
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thank you so much!
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Old 12-11-2006, 11:59 PM   #4 (permalink)
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you can download to the internal memory, but it has to be below 2.something MB. This is good for ringtones, mp3's (would need to probably be re-encoded to below the MB limit), and what not, but as for video the limit makes it only viable for short clips. You need to go in to the media app and press the menu button, then explore. You will see device memory. There you will be able to see the files you put on using the desktop manager and the media manager. You can create new folders in the device memory, using the media manager. these folders will show up on the bb when you explore the device memory.
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Old 12-12-2006, 12:05 AM   #5 (permalink)
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Quote:
Originally Posted by BlackPearl
You can create new folders in the device memory, using the media manager. these folders will show up on the bb when you explore the device memory.
This is not true! You can create folders with media manager, however, they will not show up on the BB. You must have a microSD card for the BB to recognize new files in the music and videos folders.
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Last edited by mckinneycm : 12-12-2006 at 12:07 AM.
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Old 12-12-2006, 12:14 AM   #6 (permalink)
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The only way to load videos and music to the internal memory, through media manager, is to place them in the ringtones or pictures folder. And they must be under 2.86mb each. If you have a microSD card, the size of the file is limited by the size of the card.
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Old 12-12-2006, 12:28 AM   #7 (permalink)
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Quote:
Originally Posted by mckinneycm
The only way to load videos and music to the internal memory, through media manager, is to place them in the ringtones or pictures folder. And they must be under 2.86mb each. If you have a microSD card, the size of the file is limited by the size of the card.
I have to respectfully disagree mckinneycm. I am able to create a folder via Media Manager (ex. My Videos), then go to Video, use menu key to EXPLORE and the folder does show up. Not so if I don't utilize the Explore in the menu.

BlackPearl was correct.
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Old 12-12-2006, 12:34 AM   #8 (permalink)
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Quote:
Originally Posted by admartinezjr
I have to respectfully disagree mckinneycm. I am able to create a folder via Media Manager (ex. My Videos), then go to Video, use menu key to EXPLORE and the folder does show up. Not so if I don't utilize the Explore in the menu.

BlackPearl was correct.
What I was referring to was that you can't go to the videos folder from media and see videos that you copy to the device memory.
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Old 12-12-2006, 12:39 AM   #9 (permalink)
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Quote:
Originally Posted by mckinneycm
What I was referring to was that you can't go to the videos folder from media and see videos that you copy to the device memory.
Correct, you won't be able to see them unless you go to Menu > Explore
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Old 12-12-2006, 12:52 AM   #10 (permalink)
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It may be a fluke or a bug, but I assure you that with no micro sd card, I am able to go to all primary media icons (with the exception of video) and see all preloaded media and device memory in those folders, with out using "explore".

Odd as it is, I had to use explore to find these folders when first created with media manager, but someway, somehow, they ended up just appearing under my primary media icons.

So you're right on the video files, you can not see them in the primary media icon for video, but you can create a video file in media manager & view them using "explore", as for the other types of files, they appear under my created folders, as well as under device memory in the primary media icons.

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Old 12-12-2006, 12:03 PM   #11 (permalink)
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I still can't figure this out. Is there a way to move files to a MicroSD card using the media manager? When I open it, the media card is not listed, only the device memory. I've formatted it in the BB, and it seems to be working from there.
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Old 12-12-2006, 12:11 PM   #12 (permalink)
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If you mean moving files from your PC to the chip using DeskTop manager, the answer is no.

As I understand things, when you install a chip and then set up the Pearl to work in mass storage mode, etc., this no longer allows the chip's folders from showing up in DeskTop Manager. The only folders that show up on DM are the folders on the Pearl's flash memory.

If you have correctly "turned on" the chip via the Pearl's settings that will do two things: 1) automatically create folders on the chip: music, video, pictures, ring tones; and 2) whenever you connect your Pearl to a PC, Windows XP will recognize the MicroSD chip as a drive and open Windows Explorer from where you can transfer files.

You don't want to transfer files via DM anyway, it is painfully slow.

That's how I have seen things happen on all the Pearls I have owned or help set up [four total]. Maybe there is something different, but I have not seen it.

Quote:
Originally Posted by jubrand
I still can't figure this out. Is there a way to move files to a MicroSD card using the media manager? When I open it, the media card is not listed, only the device memory. I've formatted it in the BB, and it seems to be working from there.

Last edited by SanFrancisco : 12-12-2006 at 12:13 PM.
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Old 12-12-2006, 12:13 PM   #13 (permalink)
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Quote:
Originally Posted by jubrand
I still can't figure this out. Is there a way to move files to a MicroSD card using the media manager? When I open it, the media card is not listed, only the device memory. I've formatted it in the BB, and it seems to be working from there.
Most likely you have the BB set to treat the card as a separate drive. If so then nothing on the card shows up in Media Manager, it only shows up in Windows Explorer as a drive letter.
Edit: Couldn't have said it better myself!
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Old 12-12-2006, 12:15 PM   #14 (permalink)
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Well, I turned off mass storage mode and then it showed up. It is slow though. So when I have mass storage "on", it should recognize it as a drive, right? It doesn't seem to be. Probably some drive letter mapping problem......
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Old 12-12-2006, 12:24 PM   #15 (permalink)
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It's not automatically coming up. If I go into computer management, I can see the BB SD card under "storage/removable storage/libraries", but I can't map the drive.

I know this is getting out of BB help, but anyone I'd appreciate any help people can give me. I don't have a card reader on this laptop, so there's no other way to access the card.

Do I have to have autosync on the desktop manager turned off? (ok, that almost worked, it's recognizing the mass storage device as being connected, but it's not not showing up anywhere where I can edit the drive)

ooooooooook, final edit. I turned mass storage to "prompt", and restarted desktop manager, then when I connected, I selected mass storage. That worked.

Last edited by jubrand : 12-12-2006 at 12:45 PM.
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Old 12-12-2006, 12:30 PM   #16 (permalink)
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Quote:
Originally Posted by jubrand
Well, I turned off mass storage mode and then it showed up. It is slow though. So when I have mass storage "on", it should recognize it as a drive, right? It doesn't seem to be. Probably some drive letter mapping problem......
Here is the How To on setting up the chip, you may not have everything turned on:

under <media card> make sure:

Media Card Support: <on>

Mass Storage Mode <on>

Auto Enable Mass Storage Mode When Connected <yes>


Make sure to save the settings [escape key, then it will ask if you want to save, say yes].

Then do a battery reset [remove battery, wait 30 seconds, reinsert battery].

Now to test, plug in a USB cable to your PC, then plug in the miniUSB end into the Pearl.

XP should recognize the drive and ask if you want to open the chip, so to speak, and pick Explorer.

See if that works, if not, report back here.
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Old 12-12-2006, 12:36 PM   #17 (permalink)
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Quote:
Originally Posted by jubrand
Do I have to have autosync on the desktop manager turned off?
My instructions assume that DM is NOT open. When you plug in the USB cable, XP should notice the MicroSD as a drive and when you click to open up Explorer, the four default folders should show up.

Assuming the chip "opens" you can transfer any files you want on to the chip. I have used the chip while on the Pearl, to transfer Word documents back and forth from the office. I also have some Notepad txt files that contain help and tips on using the Pearl [e.g., setting up the Pearl as a modem].

Bonus Tip: If your notebook has more than one USB port, try all of this using a different port. Sometimes a port goes dead for any number of reasons when trying to hookup a device. The only quick fix is to try another port to start all over again.

Also, slight chance this is it, but make sure your USB cable is firmly connected on both ends and try a different cable if need be.

I have one other tip if all all of this does not work, which is to make sure you installed DeskTop manager from the CD that came with the Pearl. One time when dealing with all this, we determined that the CD installs a USB driver for the Pearl, as opposed to the downloaded DM, which may not do so. Never checked it all out to see if this was true, but the member installed DM from the CD and things fired up.

Last edited by SanFrancisco : 12-12-2006 at 12:41 PM.
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