BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-11-2006, 11:58 PM   #1 (permalink)
New Member
 
Join Date: Nov 2006
Model: 8100
Carrier: Cingular
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Text Messages / Call Log dissapears

Please Login to Remove!

I read earlier today that someone was having problems with their text messages and call log dissapearing after a few moments. I started having this problem with my Cingular Pearl two nights ago.

If i don't check my missed calls or text messages right away then the history automatically clears and i have no idea who called or text messaged me.

When I go to the messages folder, my email is still there to view, but no text a the call log has vanished as well.

Is this a known issue or bug? does anyone have a fix?
Offline  
Old 12-12-2006, 01:57 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Sep 2006
Location: Toronto, Ontario
Model: Bold
Carrier: Rogers Wireless
Posts: 201
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

known bug. been around since the pearl came out. completely random (i dont have it but my buddy does, A LOT!). even with latest firmware (im running the new cingular firm w/ no problems, buddy's using telefonica firm and he has probs with that. he will be on cingular by tomorrow).

just wait it out and keep updating firmware as it comes out.

or i DO recommend a backup of ur data and a full wipe of phone. that gets rid of probs sometimes.
Offline  
Old 12-12-2006, 01:36 PM   #3 (permalink)
New Member
 
Join Date: Nov 2006
Model: 8100
Carrier: Cingular
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I cleared up a bunch of memory last night and i still have my call log and txt messages from then. It hasn't cleared yet... maybe i was just running out of memory. I'm using the .69 version on cingular.
Offline  
Old 12-12-2006, 02:38 PM   #4 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2005
Location: Alberta
Model: 8300
Carrier: Rogers
Posts: 350
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yah my pearl just started deleting my call logs and just recently wiped out one of my email inboxes
Offline  
Old 12-12-2006, 03:31 PM   #5 (permalink)
Thumbs Must Hurt
 
Mjimenez0's Avatar
 
Join Date: Dec 2006
Location: NYC (Bronx)
Model: 8320
OS: 4.5.0.110
PIN: 2439fb42
Carrier: Tmobile
Posts: 103
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Don't worry I am having the same issues and I have plenty of memory space. I hope they can get that bug fix. I am going to try to upgrade to Cingular today.
Offline  
Old 12-12-2006, 10:40 PM   #6 (permalink)
New Member
 
Join Date: Dec 2006
Location: Orem, UT
Model: 8100c
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Angry having the same problem

I wish this issue would get firgured out so that I wouldnt lose all my message logs. anyone know if it affects all phones or just ones at random??
Offline  
Old 12-12-2006, 11:28 PM   #7 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Feb 2005
Location: Alberta
Model: 8300
Carrier: Rogers
Posts: 350
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I had all of my past get deleted but then one from November 20th showed back up. and has been there for a couple of hours.
Offline  
Old 12-14-2006, 01:05 AM   #8 (permalink)
New Member
 
Join Date: Nov 2006
Model: 8100
Carrier: Cingular
Posts: 6
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

a day and a half and my txt messages and call logs are still on my pearl. i wonder if the problem will come back? I certainly hope not. As I mentioned before... i deleted and moved photos from my phone memory over to my sd card, i then powered down my phone, removed the battery and powered back up... no auto deleting txt messages and call logs since then.
Offline  
Old 12-14-2006, 08:39 AM   #9 (permalink)
Thumbs Must Hurt
 
Mjimenez0's Avatar
 
Join Date: Dec 2006
Location: NYC (Bronx)
Model: 8320
OS: 4.5.0.110
PIN: 2439fb42
Carrier: Tmobile
Posts: 103
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I updated to the new cingular os and all my message and phone log has not delete themselves.
__________________
BB 8900 Tmob version 4.6.1.231 BIS
PIN: 2110c026
Offline  
Old 12-14-2006, 07:54 PM   #10 (permalink)
Thumbs Must Hurt
 
Join Date: Nov 2006
Location: orlando, fl
Model: 8100
Carrier: t mobile
Posts: 54
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

^not all of them do it. My Gfriends pearl never does it but my phone does it all the time!

Really pisses me off because I get a lot of messages during the day that I need when I get home.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.