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Old 12-12-2006, 02:15 AM   #1 (permalink)
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Default gmail application error

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I downloaded the suite of applications from google and figured I'd put gmail on there should a friend need to check their mail or whatever. Im getting a message that says:

"net.rim.device.api.system.controlledaccessexcepti on: missing rcc signature. not allowed to access certicom functionality"

Not sure if this matters, but my provider is cingular. Anyone have a fix?
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Old 12-22-2006, 03:32 PM   #2 (permalink)
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I am getting the same error. Additionally, I get a SIM Card Error when it tries to connect to the Gmail server.
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Old 01-03-2007, 07:31 PM   #3 (permalink)
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What percentage of Pearl owners are affected by this? Do we know if it's a problem specific to a particular cellular carrier or OS version? Are there settings that need to be enabled on the gmail account itself? Or settings on the phone?

I've got:
BlackBerry 8100
EDGE network
v4.2.0.69 (platform 2.2.0.40)
crypographic kernel v3.8.4.28
Begin Edit: gmail app 1.0.0 (module: gm_8100_v4_0_en) :End Edit

I'm on cingular, just got the phone a few days ago, so I'm still new to this. I can access the html client through m.gmail.com, but I'd like to try the app if possible. Any idea how to resolve this? Is this a known bug? Does it affect a lot of users, or just the unlucky few?
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Old 01-03-2007, 07:49 PM   #4 (permalink)
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I did not have a problem on my 7100T or my Pearl. I am on a BES using TMobile. Most people in my office havent had a problem either. All on the same BES but different providers and phones, from Verizon, Cingular, TMobile.
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Old 01-05-2007, 08:42 AM   #5 (permalink)
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Default Seeing the problem too

I'm seeing the same problem on my new Pearl, I'm with Cingular. I have all the other Google mobile services installed and working fine, except the Gmail app.

I first installed it OTA using the Cingular MediaNET browser. It detected that I was using an 8100 and installed, but I haven't been able to connect and download my mail. I see the same error the OP mentions above.

I uninstalled the app and performed a hard reboot (pulled out the battery). I then used Opera mini to download the app. Google's site informed me that it couldn't detect my phone, but let me download a generic version.

With it I can check my mail, but when I try to view the settings, I get another exception, different from the one above. Also, this version doesn't seem to automatically check for mail; I have to refresh manually, which kind of defeats the purpose...

I've tried uninstalling and reinstalling several times, and I always end up with one of those two errors.

Any ideas?
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Old 01-22-2007, 07:31 PM   #6 (permalink)
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I have a similar problem. I downloaded and installed the GMail Java app, and I get the following:

"This program requires a data connection. Please contact your carrier, or visit the Gmail Mobile FAQ on your computer for more info."

It goes on to talk about allowing access:
You may also need to change your network access or network permission settings, depending on your phone. To do so, please follow these steps:
1. Accessing your mobile phone's list of downloads and/or applications and highlighting "Gmail."
2. Selecting "Settings," "Options," or the like with "Gmail" still highlighted.
3. Selecting "Network access" or "Network permissions," depending on your phone.
4. Changing "Ask every time" to "Ask first time" for Network access, or "Allow once" to "Always allow" for Network permissions.
5. Saving your changes

On the Pearl I don't see these exact options, and I changed what I could that I thought might be affecting this, but nothing worked. Is it possible this has somethign to do with the IT Policies on my BES? Everything else (except Yahoo Go, whcih I also had a problem with) seems to work fine, email through BIS, web browsing, downloading apps, etc.
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Old 01-22-2007, 08:22 PM   #7 (permalink)
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Ive noticed during any type of "updates" to my phone, whenever I go into the APP installer, it always wants to remove the Google Maps "dll's" to Ive found that anytime I add or remove any apps using the desktop app installer I have to go to the Google Maps to re-install maps, and everything works fine again.

I am on Cingular Blue, .69 s/w, with a t-mobiile phone.
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