I searched and didn't see how to reset the 8100 without a battery pull. I know that when I deleted some languages, it was able to reset itself, so I am guessing there is a software method to doing this?

(Admittedly, I haven't read the entire manual - maybe over the holiday).
Thanks!

Ahh.. I would love to know this too.. On my old 8700c there was a keypad combinbation (a 'control-alt-delete', if you will) that did the trick.

I tried to few combinations on my 8100 and didn't stumble upon anything.

ANyone?

I thought I read that there was not one for this style blackberry and it was only available on the qwerty models. I would love to know as well if there is one as the case I have my pearl in makes it harder to yank the battery.

Nope; only way to reset it is to pop the battery...

Sadly, NJ is correct. I've sent email to bbsuggestions@rim.net asking them to add a reset option to the OS, or build a small app that would allow us to do this without a battery pull. If enough people ask for this, perhaps we will see it before long...

Regs,
Stac

In the 243 page Pearl User's Manual, the ONLY place where RIM mentions how to reset the phone is on Page 203. And even there it is just a passing comment. [see below]. I find that odd.

Considering the short attention that RIM gives to the reset procedure, it's almost as if they don't want to acknowledge that at times their OS needs to "reboot."

And I have to wonder, if RIM and the carriers prominently mentioned the procedure in their sales brochures, user guide and manual, perhaps there would be less calls to tech support and even posts on this site.

Consider how many people post in here who are totally unaware of how to reset the phone and remark how the reset fixed the phone and they did not know about the procedure.

I have to imagine carrier tech support gets lots of calls where the tech person first thing says to reset and that fixes the problem.

I'm not a handheld programmer, but there must be an easy way to address the reset command that is used when changing Advanced Options.

If I delete a language, it asks if I want to RESET (and does so if I say Yes). I don't think the 8100's battery cover is durable enough for regular removal, that latch catch will wear pretty quickly.

There are dozens of freeware programs to do this on the Treo. Bueller? Bueller?

It was really easy to reset a Treo. Use it for 15 minutes.

OK - back to the topic. This has been an issue since the 7100t came out - over two years ago - and there is still no solution. It must not be that easy to code....

ROFL... no doubt. I just got my fiancee to switch from a 650 to an 8703e and she couldn't be happier with the new phone...

NJ - I have to disagree with you on this. There is obviously a programming interface that allows a software application to at least request that the user reboot (and if the user agrees, the software warm-reboots the phone)... That said, I'm not a programmer so I can't write the few lines of code necessary to make this happen.

On the larger issue, I'm completely at a loss to explain how the BlackBerry platform has been so overlooked by developers. Seems like the lawn is very green for someone to write some utilities for the BlackBerry that would make them a lot of money... but our calls for this kind of stuff go unheard.

-Stac

Kind of missed my point - there are some open source apps out there. If it is so easy to write a reset utility, then why hasn't anyone done it?

I noticed that when I deleted some apps on the Pearl it asked if I wanted to reset the device, to which I said yes, and it reset.

I wondered at the time if one could make a "program for resetting"

1. You install the application.

2. It sits on the menu with an icon [maybe an "R"]

3. You select to delete the application.

4. On saying yes, it resets the device.

5. Then somehow the program is sitting on the MicroSD chip and it reinstalls itself as part of the resetting/reboot procedure.

6. Icon is back in the menu ready for another reset.

Sounds goofy, but if applications can be programmed to reset when going through the "delete app" process, seems it would not be that hard to come up with a program that all it does is reset the device.

As another way to do it, recall that most PDA's had or have a reset button. Near as I can tell, all the reset button would do is break the connection between the battery and the main circuit board.

Why can't RIM put a mechanical device to break the connection between the Pearl and its battery? Makes me wonder if someone can't come up with a homemade method of doing so. After all, we can see where the battery connects in the compartment. Seems there must be a way to break the connection.

Removing the battery is almost a "Model T" way of rebooting. Imagine if Microsoft said to reboot our PCs simply unplug the computer from the wall socket.

NJ - I think NTP want's to buy that reset patent.

Soft/Hard Reset:


Remove the battery cover on the back of the unit.
NOTE: This reset will not result in data loss.



Remove the battery from the battery well.



Reinsert the battery and replace the battery cover.
Master Reset When Desktop Cradle is Available:
WARNING: A master reset will result in the loss of ALL user data! Proceed with caution.

Verify the latest version of Desktop Manager and Handheld software is installed on the user's PC. If they are not, install them.
NOTE: The latest RIM BlackBerry Desktop Software and Service Packs can be found at the BlackBerry download website.
Place the device in the cradle.
In the Desktop Manager software, select the Application Loader.


Click Next until you get to the list of applications to be downloaded to the device.
Instead of clicking "Finish" click Advanced.
Check both check boxes to erase all application data.
The device should display "Loader Activity...".
When this is complete the device should contain just the applications, but no user specific information.
Master Reset When Desktop Cradle is Not Available:
WARNING: A master reset will result in the loss of ALL user data! Proceed with caution.
Note: If the device's keyboard has failed or is suspected to have failed, the cradled method outlined above must be used.

Scroll to and select the Settings icon (to select push the trackball in).
Scroll to and select the Options icon.
Scroll to and select Security Options.


Scroll to and select General Settings.


Press the Menu key , select Wipe Handheld.


The device is going to confirm that the data will be erased. Select Continue.
WARNING: A master reset will result in the loss of ALL user data!


Enter "blackberry" to confirm handheld wipe.

This is about a Hard Reset, not a Master Reset.

if you are talking about my post, there is master reset directions in there as well

Master Reset When Desktop Cradle is Available:
WARNING: A master reset will result in the loss of ALL user data! Proceed with caution.

Verify the latest version of Desktop Manager and Handheld software is installed on the user's PC. If they are not, install them.
NOTE: The latest RIM BlackBerry Desktop Software and Service Packs can be found at the BlackBerry download website.
Place the device in the cradle.
In the Desktop Manager software, select the Application Loader.


Click Next until you get to the list of applications to be downloaded to the device.
Instead of clicking "Finish" click Advanced.
Check both check boxes to erase all application data.
The device should display "Loader Activity...".
When this is complete the device should contain just the applications, but no user specific information.





WARNING: A master reset will result in the loss of ALL user data! Proceed with caution.
Note: If the device's keyboard has failed or is suspected to have failed, the cradled method outlined above must be used.

Scroll to and select the Settings icon (to select push the trackball in).
Scroll to and select the Options icon.
Scroll to and select Security Options.


Scroll to and select General Settings.


Press the Menu key , select Wipe Handheld.


The device is going to confirm that the data will be erased. Select Continue.
WARNING: A master reset will result in the loss of ALL user data!


Enter "blackberry" to confirm handheld wipe.

No, I was saying to you that this thread is about doing a hard reset, not a master reset.

that was included as well






Soft/Hard Reset:


Remove the battery cover on the back of the unit.
NOTE: This reset will not result in data loss.



Remove the battery from the battery well.



Reinsert the battery and replace the battery cover.

where do you get the patience to answer the same questions dozens and dozens and dozens of times...

because of your patience you are my hero....

I saw that, but this is about doing it without removing the battery.

seriously....post padding makes me wet....

there is not a way to do it without the battery, that was already explained and i posted the only reset methods for the 8100...weeeeeeee

off to clean my wetness