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Old 12-13-2006, 03:15 AM   #1 (permalink)
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Default Newbie with 8703 need help

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Hi

Just got the phone from Sprint and I cannot get my contact to sync.
It doesn't' allow me to choose MS Outlook. I am using Windows Office 2003 as my email, contacts, calendar...can you PLEASE help?

Thanks.
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Old 12-13-2006, 04:00 AM   #2 (permalink)
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Make sure in the desktop manager that you are pointed to the correct outlook mail profile. In addition, when you're modifying PIM settings make sure the blackberry is connected at the time
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Old 12-13-2006, 11:01 AM   #3 (permalink)
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I did everything you said. However one I config the PIM and I choose MS Outlook it tells me: "The file or Database name associate with MS Outlook is missing, invalid, or points to a file of zero lengh"
The profile is Outlook and checking ,y outlook the profile is correct.
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Old 12-14-2006, 08:12 PM   #4 (permalink)
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I thought I will update the next person with the same problem...
I have spent hours with Sprint, and they couldn't fix it. Un install and reinstall the softwares..edit registery and such, and nothing.
I went to blackberry page and downloaded the 4.2 version and it fixed it all. I just with people at Sprint would have known that there is a newer version.
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Old 12-14-2006, 08:52 PM   #5 (permalink)
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Am I missing something or should this thread NOT be in the 8100 section?

Just curious.
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