Originally Posted by chicagotattoo
i looked around and couldnt find anything here, but does anyone else get a java runtime error when accessing their address book..it does happen all the time but it is starting to get a little more frequent..from the today screen when you type in a few letters for a contact i get an hour glass and then a java runtime error..
does anyone know why and or how to fix this?
When you have the C++ runtime error when you sync your address book. You will need to go through your address book in Outlook and sort the catagory of the contacts and you will need to fill in and missing first name and last name entries. Both fields need to be populated now with Intellisync once they are filled in you can perform your sync.
I would also clear the address book database through the advanced features of backup\restore in DTM.