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Old 12-26-2006, 01:47 PM   #1 (permalink)
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Default Device not found

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When I went to connect my Pearl on the Desktop Manager for Windows, it isn't finding the device. Just wanted to upload some music onto it. Have tried playing around with the connection USB settings but to no avail so far.

Any ideas?
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Old 12-26-2006, 03:07 PM   #2 (permalink)
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Default desktop manager

1. Does the PC say new hardware found?
2. Go into connection settings, select "non" from the dropdown then click connect. If it then displays your PIN in that window, then close it and see if it says your PIN in the bottom left corner of the main window of Desktop Manger. It should then say Connected and Online along the same section of the window.
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Old 12-26-2006, 03:09 PM   #3 (permalink)
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if that doesn't work try accessing the cingular support site (Support | Answers to your cell phone questions | Cingular Wireless) and search for KB4602
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Old 12-26-2006, 04:41 PM   #4 (permalink)
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Or unplug the usb cord from the computer for a few seconds and plug it back in. Sometimes that would fix a usb item not found problem.
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Old 12-28-2006, 09:24 PM   #5 (permalink)
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Managed to get this problem sorted by re-installing the software on my pc, thanks for the help guys!
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Old 12-28-2006, 09:44 PM   #6 (permalink)
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you're welcome
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