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Old 01-30-2007, 08:51 PM   #1 (permalink)
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Hi guys,
I don't know what I did to my Pearl but now it's running super slow, I use Phantom theme right now, is there anyway I can reload the OS on my Pearl since I can have the contacts back on so I'm not worryin about anything.
I'm running .71 by the way and I think that is the latest one.
Any suggestion?
Thanks in advance.
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Old 01-30-2007, 09:04 PM   #2 (permalink)
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Phantom theme causes many BB's to run slow. It's a known issue. I believe that even if you switch themes it will still run slow. The only fix is to remove the Phantom theme.
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Old 01-30-2007, 09:07 PM   #3 (permalink)
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That's pretty bad since Phantom is my favorite. Anyway, thanks for the help.
Moreover, back to the question, is there anyway I can reload my OS?
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Old 01-30-2007, 09:15 PM   #4 (permalink)
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Yes. But unless you have other problems aside from the theme/slowdown issue there is no need to reload the OS. Simply remove the theme and reboot. I believe that fixes your issue.

Install Desktop Manager (if it's not already.)
Download 4.2.0.71 OS to your PC and install to the PC.
Delete the vendor.xml file located in c:\program files\common files\research in motion\apploader.

Backup your device using Desktop Manager.

Then use JL_Cmder (in my signature) to wipe the handheld. Make sure Desktop Manager is not running while you use JL_Cmder. When the wipe is complete the handheld will display a 507 error. Close JL_Cmder.

Run Desktop Manager, select USB from the Connection menu and then run Application Loader and it will reinstall your OS.
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Old 01-30-2007, 09:25 PM   #5 (permalink)
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Quote:
Originally Posted by John Clark
Yes. But unless you have other problems aside from the theme/slowdown issue there is no need to reload the OS. Simply remove the theme and reboot. I believe that fixes your issue.

Install Desktop Manager (if it's not already.)
Download 4.2.0.71 OS to your PC and install to the PC.
Delete the vendor.xml file located in c:\program files\common files\research in motion\apploader.

Backup your device using Desktop Manager.

Then use JL_Cmder (in my signature) to wipe the handheld. Make sure Desktop Manager is not running while you use JL_Cmder. When the wipe is complete the handheld will display a 507 error. Close JL_Cmder.

Run Desktop Manager, select USB from the Connection menu and then run Application Loader and it will reinstall your OS.
Thank you! I will try removing the themes first though.
Reloading OS is just a back up plan, but it's just good to know the way you know.
Thanks again!
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Old 02-05-2007, 10:10 PM   #6 (permalink)
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its possible we remove IT Policy with this way?
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Old 02-05-2007, 10:14 PM   #7 (permalink)
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Quote:
Originally Posted by cellindo
its possible we remove IT Policy with this way?
No, reloading the OS does not remove the IT policy. It is possible to remove the IT Policy. Search the forum for the directions.
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Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
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Old 02-05-2007, 10:21 PM   #8 (permalink)
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Try this: Unlocking the Blackberry

*Note: Removing IT policy is not for circumventing your company's policies in effect for your device. It is for removing old policies that are no longer in effect. If you attempt to remove your company's policy you risk your job and the policy will be sent right back to the phone anyway.
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Old 02-05-2007, 11:13 PM   #9 (permalink)
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ok, thx friend.
i'll try that way
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Old 03-16-2007, 07:13 AM   #10 (permalink)
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i tried the reload solution.
the phone is detected correctly by desktop manager, but when it starts the Updating process it hangs up when trying to connect to the device.
A screen occurs saying that connection failed and i should try entering the password again...

any solution?

pleaseeeeeeee
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