Originally Posted by jprincipe
So I tried the Cingular Pearl in December and had the worst time with voice quality but i keep reading how amazing voice quality is. Did i just get a bad phone? should i try again? whats your experience
Are you talking about the speaker or the mic? What voice quality [callers or outgoing] What's the issue, faintness, static?
I have a T-Mo Pearl and sound/voice quality is perfect, both speaker and mic. I have asked callers how I sound and they say good, as if not on a cell phone.
As to the speaker and ear piece, those are good too.
Make sure you have nothing obstructing the the ear piece, speaker area or the mic [the mic is at the bottom of the phone. A little hole that is easily obstructed].
If the problem persists, do a battery reset.
Are you in a fringe area for phone reception?
If that does not work, call 611 on your phone for tech support.
If you can't work it out, then get a warranty replacement.