Originally Posted by canonbomb1987
Make sure that smart dialing feature is setup correctly. It might be making your phone think that the number is a new one while it is under your contact with the country code.
I am having the same problem with incorrect ringtones (general one rings instead of assigned one). TMo couldn't figure it out and they said it was a software issue so they told me to go in the store today and exchange my phone since it is still within the 30 days. Before I go thourgh the trouble, sshould smart dialing be set to a country code? It is already on the US default (+1) but, should it be on unknown instead? Thanks.