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Old 03-06-2007, 08:17 PM   #1 (permalink)
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Hi all...

When I woke up today, all the keys of my phone are not working. Whatever keys i press, they are not working. What should I do?
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Old 03-06-2007, 08:18 PM   #2 (permalink)
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Pop the battery out and then in is almost always the first step...
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Old 03-06-2007, 08:23 PM   #3 (permalink)
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wasn't in stand by mode? press the mute key. but yeah battery pull is the first step usually.
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Old 03-06-2007, 08:23 PM   #4 (permalink)
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I already tried. I took out battery and tried again and again. it is not OK. :(
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Old 03-06-2007, 08:27 PM   #5 (permalink)
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I cannot press all the keys. just now, i pressed mute key. still cannot
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Old 03-06-2007, 08:35 PM   #6 (permalink)
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my phone still can recieve calls. but cannot press all the keys
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Old 03-06-2007, 08:37 PM   #7 (permalink)
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Please be more specific so we can help. What happens when you push a key? Does it still "feel" the same? Do you have the normal key travel?

Do you see anything on the display? Have you switched applications like trying Memopad to see if that makes a difference?

Was there any indication prior to this experience?
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Old 03-06-2007, 08:57 PM   #8 (permalink)
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Wirelessly posted (8700g: BlackBerry8700/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Ditto what archer said: details of your problem might help someone help you...
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Old 03-07-2007, 12:07 AM   #9 (permalink)
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have you waited a while after you pull the battery out? it takes some times to reboot.

I would say pull the battery out, go and take a shower, brush your teeth and come back to check it again.
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Old 03-07-2007, 07:03 AM   #10 (permalink)
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The sensing of Trackball is not like before (not smooth). Now, other number keys can press. Only Trackball is not working.
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Old 03-17-2007, 03:39 PM   #11 (permalink)
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this happened to me, it started with the select feature on the trackball, then spread to the top row of keys on the dialpad. I tried everything, finally, I was told by technicial support to take the phone back for a replacement.

It happened after I attempted to DST patch.
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