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-   -   User Tool CD HELP (http://www.blackberryforums.com/general-8100-series-discussion-pearl/68468-user-tool-cd-help.html)

Schneider 03-08-2007 08:42 PM

User Tool CD HELP
 
i got my bb pearl a week ago and i got the cd with it called "Blackberry User Tools" but when i put it in my computer and want to Install it, it gives me an Error and doesnt install the cd, any ideas?? i cant install this
Thanks (:

LunkHead 03-08-2007 08:49 PM

Wirelessly posted (BlackBerry 8100: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0) BlackBerry8100/4.2.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Go to your providers website and download desktop manager for the 8100

You can also call and tell them the CD is corrupt and ask for a new one :)

John Clark 03-08-2007 08:50 PM

Download the Desktop Manager from blackberry.com. download version 4.2 service pack 1.

Schneider 03-09-2007 12:34 AM

Quote:

Originally Posted by John Clark
Download the Desktop Manager from blackberry.com. download version 4.2 service pack 1.

i did that and the same error thing shows up and i cant install it =/
thanks

NJBlackBerry 03-09-2007 04:28 AM

You may have to download the latest copy of Windows Installer 3.1 from the microsoft.com downloads web site.

I assume you are using a PC with Windows...

Schneider 03-09-2007 01:52 PM

Quote:

Originally Posted by NJBlackBerry
You may have to download the latest copy of Windows Installer 3.1 from the microsoft.com downloads web site.

I assume you are using a PC with Windows...

i have a new laptop with vista on it

NJBlackBerry 03-09-2007 01:56 PM

DM 4.2 SP1 does load on Vista Home Premium; my wife has it. Not a big VIsta fan so far.

Schneider 03-09-2007 02:07 PM

Quote:

Originally Posted by NJBlackBerry
DM 4.2 SP1 does load on Vista Home Premium; my wife has it. Not a big VIsta fan so far.

ok thanks
and how can i get it?

Schneider 03-09-2007 07:42 PM

i download it buy it still gives me the same error =/
it says:
"Error 2738: could not accsess VBSript run time for custom action"

someone please help?


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