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Old 03-09-2007, 07:53 PM   #1 (permalink)
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Hi All,
I've had a pearl with tmobile for the past ~4 months. Unfortunately, a little black circle appeared in the middle of my screen. I just noticed it. It is not very prominent, but it kind of gets annoying. I have not idea why it happened. I have never dropped the phone. I have the phone protection plan on the pearl for 6/month. Would tmobile send me a new phone? or a refurb?(even if I have a protection plan?) Also, what is different about a refurb phone? Are there any downs? I appreciate your help in advance.
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Old 03-09-2007, 09:18 PM   #2 (permalink)
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a refurb phone is not a new phone.. the inside is just an used or old phone but they just made it new on the outside.. but the phone has no problems and works good
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Old 03-09-2007, 11:54 PM   #3 (permalink)
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Ok...so would I be better of keeping my current phone or getting a refurb? The damage on the screen is not very evident, you have to hold it at a certain angle to see it. Is there any way to convice Tmobile to give me a new phone?
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Old 03-10-2007, 01:54 AM   #4 (permalink)
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Quote:
Originally Posted by khalid3
Ok...so would I be better of keeping my current phone or getting a refurb? The damage on the screen is not very evident, you have to hold it at a certain angle to see it. Is there any way to convice Tmobile to give me a new phone?
Nope i asked them and they said your phone could be new or refurbish. They gave me a ref but it looks like brand new.
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Old 03-13-2007, 08:39 PM   #5 (permalink)
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Quote:
Originally Posted by evilberry
Nope i asked them and they said your phone could be new or refurbish. They gave me a ref but it looks like brand new.
is there any possible way to tell a refurb from a new phone?
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