BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-11-2007, 08:12 PM   #1 (permalink)
New Member
 
Join Date: Mar 2007
Location: London
Model: 8100
Carrier: T Mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Can't find KEEP APPOINTMENTS option

Please Login to Remove!

Where is the Keep Appointments option hiding?

I've looked in the help which tells me it's in Calendar/Options... but not on my 8100.

Any ideas?

Also, BrickBreaker doesn't play with sound and I can't find how to correct this.

Thanks for your help.
Offline  
Old 03-11-2007, 08:18 PM   #2 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

Its under Calendar > Options near the bottom.
__________________
Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
Offline  
Old 03-11-2007, 08:24 PM   #3 (permalink)
New Member
 
Join Date: Mar 2007
Location: London
Model: 8100
Carrier: T Mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I don't see it! The choices start with Initial View/Enable Quick Entry etc., and end with Show End Time In Agenda View/Show Tasks and finally No of Entries is at the bottom.

Am I missing something obvious?
Offline  
Old 03-11-2007, 08:46 PM   #4 (permalink)
Retired BlackBerryForums.com Moderator
 
d_fisher's Avatar
 
Join Date: Oct 2005
Location: Columbus, OH
Model: 9700
OS: SID 6.7
Carrier: AT&T
Posts: 4,455
Post Thanks: 0
Thanked 2 Times in 1 Post
Default

Your looking in the right place. Try taking the battery out for 30 seconds.
__________________
Doug

Remember, please try searching first!

Need a screenshot? ... Like JavaLoader?
Try using BBscreen .....Use JL_Cmder!
or BBScreenShooter!

[SIGPIC][/SIGPIC]
Offline  
Old 03-12-2007, 04:43 AM   #5 (permalink)
New Member
 
Join Date: Mar 2007
Location: London
Model: 8100
Carrier: T Mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No. Still not there! Wierd!
Offline  
Old 03-12-2007, 09:47 AM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Model: 8100
PIN: 23E2AE49
Carrier: T-Mobile
Posts: 32
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

What does Keep Appointments do?
__________________
PIN: 23E2AE49
Offline  
Old 03-12-2007, 04:10 PM   #7 (permalink)
New Member
 
Join Date: Mar 2007
Location: London
Model: 8100
Carrier: T Mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

You can set how long the BB keeps appointments in the memory. Currently, when mine synchs, it takes appointments going back years, filling up the memory. I want to tell it to remove those older than 4 weeks.

Very annoying, this. I just can't find the option!
Offline  
Old 03-14-2007, 06:09 PM   #8 (permalink)
New Member
 
Join Date: Mar 2007
Location: London
Model: 8100
Carrier: T Mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

So, can anyone help me with this?
Offline  
Old 03-15-2007, 04:37 AM   #9 (permalink)
riy
Knows Where the Search Button Is
 
Join Date: Feb 2006
Model: 8100
Carrier: Cingular
Posts: 31
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Its in the sync settings of the dektop manager. You can tell it hown many weeks both prior and advance to sync.
Offline  
Old 03-18-2007, 09:53 PM   #10 (permalink)
New Member
 
Join Date: Mar 2007
Location: London
Model: 8100
Carrier: T Mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Oh, I see. Trouble is, I use Goldmine and CompanionLink to synch to the BB. Companionlink doesn't seem to have this option. I am on to their help now.
Offline  
Old 03-25-2007, 03:05 AM   #11 (permalink)
New Member
 
Join Date: Mar 2007
Location: London
Model: 8100
Carrier: T Mobile
Posts: 11
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I now see that this option is in the BB Desktop Manager, not on the BB itself.
Offline  
Old 04-04-2007, 07:59 AM   #12 (permalink)
New Member
 
Join Date: Mar 2007
Location: Southampton NY
Model: 8800
Carrier: AT&T Wireless
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I don't have that option to Keep Appointments either. It was there - I remember seeing it when I first got my 8800. I'm an Ex-Treo user too and keeping old entries was never a problem.

I also don't see it as an option in the BB Desktop program either.
Offline  
Old 05-17-2007, 09:41 PM   #13 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2006
Location: East Providence, RI
Model: 8830
Carrier: Sprint
Posts: 51
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by scottso View Post
I don't have that option to Keep Appointments either. It was there - I remember seeing it when I first got my 8800. I'm an Ex-Treo user too and keeping old entries was never a problem.

I also don't see it as an option in the BB Desktop program either.
I don't have it either... and I NEED to get to it. I even got a replacement 8800, and it's not on that one either!!!

Is it because it is connected to BES????

HELP!!!!!!!!
Offline  
Old 05-23-2007, 02:36 PM   #14 (permalink)
New Member
 
Join Date: May 2007
Model: 8100
PIN: N/A
Carrier: Cingular
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Disappearing Calendar Entries

Help!!!!! I see that many others have recurring issue with disappearing calendar entries older than 60 days. Can't find answer anywhere. I want to keep older entries on handheld because whenever I sync with Lotus Organizer it always wants to delete off my desktop as well. There goes my historical records.

My new 8100 has no "keep appointments" option in the calendar to change off of 60 days to forever. Retail store was not help. They said it was probably memory, but I have no photos, etc. to gulp up memory. Have also modified memory settings. Seems like there should be an easy answer unless BB assumes that everyone wants calendar entries deleted after 60 days.

Thanks.
Offline  
Old 05-28-2007, 11:39 AM   #15 (permalink)
Knows Where the Search Button Is
 
doppler's Avatar
 
Join Date: Aug 2005
Model: 8900
Carrier: T-Mobile
Posts: 37
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

My dad has the same issue (no keep appointments option) on his 8100 (Cingular). I will have him check his Desktop Manager.
Offline  
Old 05-28-2007, 04:27 PM   #16 (permalink)
Thumbs Must Hurt
 
Join Date: Oct 2006
Location: Kyle,Texas
Model: 8100
Carrier: tmobile
Posts: 198
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default No sound on brick breaker?

I dont like the calender so i dont use it, and on the brick breaker sound issue it doesnt have sound.
__________________
DONT TAKE MY KINDNESS FOR A WEAKNESS.
Offline  
Old 05-29-2007, 08:02 PM   #17 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2006
Location: East Providence, RI
Model: 8830
Carrier: Sprint
Posts: 51
Post Thanks: 0
Thanked 0 Times in 0 Posts
Talking Possible solution for missing "Keep Appointments"...

First, here is the story:

(and forgive the length, but I need to start from the beginning...)

I have a user that has an 8800, and she uses Desktop Manager to sync a Public Calendar only, everything else is wireless. Ever since she got the 8800, it has been asking to delete items older than 60 days everytime she connects it to her system. After over 6 hours on the phone with Blackberry support, wiping the unit, reactivating the unit, and even reinstalling the Blackberry OS software on the unit (almost 1 hour there...), this mysterious "Keep Appointments" setting was nowhere to be found. We also have a BES that I had used a policy to turn off Wireless Calendar Sync.

So, again I was called to the client to try to figure this out. I again wiped the unit, and held off on the Enterprise Activation, because maybe the BES was to blame, even though the Blackberry techs said no... and it still wasn't there... I even created a blank IT Policy to see if Wireless Calendar sync was to blame... so as I was getting my butt enlarged by my client I thought of something... I finally saw that I had an option for Wireless Sync in the Calendar settings... and I decided to turn it on (being that we NEVER sync the calendars wireless, what did I have to lose...)... and to my amazement...

THE "KEEP APPOINTMENTS" SETTING APPEARED!!!!!!!

I checked the default setting, and yes, it was set to "60 days". I changed it to "Forever" and confirmed the change. Just to check if the setting stuck, I disabled Wireless sync on the unit, waited a minute, and the "Keep Appointments" was gone, which I figured... so I waited, then re-enabled Wireless sync, and the "Keep Appointments" was back... I checked it, and it was still set to "Forever", so it didn't change.

I then changed the date on the unit five days ahead, because that would usually trigger the Desktop Manager to delete the items... and I did it 8 times, wating 1 to 10 minutes between each, and it worked EVERY TIME!!!!!

Now, my client hasn't called me to tell me that it is not working again, but she might be away, and to be honest... I am AFRAID to call!!! I have been dealing with this for over 2 weeks, and even losing sleep over it because it was driving me CRAZY!!!!!!!!!

So.... if possible, for all of you that are having problems, try enabling wireless calendar sync and see if it appears. I am hoping that this works for SOMEBODY since Blackberry tech couldn't figure it out, and I am still waiting for a call back from Blackberry tech support because they had to escalate my case up a few levels, and this was Monday... they said they would call back within 24 hours... yea, right!!!!

So please let me know if this helps anyone, I am SOOOOO curious if this is the magic fix to this issue....

Thanks all!!!!


Ken Jancef
Offline  
Old 06-25-2007, 12:16 PM   #18 (permalink)
New Member
 
Join Date: Mar 2007
Model: 8100
Carrier: vodafone
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default does it work without enterprise activation?

Am experiencing the same problem. But the BB is not used with an enteprise server. does that mean no enteprise activation, no wireless sync and therefore no keep entries?
Must be a software bug, should be able to keep entried even without ES.
Offline  
Old 07-18-2007, 04:51 PM   #19 (permalink)
New Member
 
Join Date: Mar 2007
Model: 8800
Carrier: Cingular
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Argh! - Same issue on the 8800 and no BES

I have an 8800 and am having the exact same issue as described above by kenjancef. Great summary by kenjancef in solving the problem. Unfortunately, I am not on a BES so I also do not have the Wireless Sync option to turn on.

However I think I have solved my problem by setting the desktop sync options to sync appointments between 60 days old and 365 days into the future. I don't mind the appointments dissapearing from my handheld after 60 days but I don't want to lose the historical record in outlook. The desktop settings seem to achieve this goal.

Last edited by 135AV8TOR : 07-18-2007 at 05:20 PM. Reason: Update
Offline  
Old 08-29-2007, 07:28 PM   #20 (permalink)
New Member
 
Join Date: Aug 2007
Model: curve
PIN: N/A
Carrier: ATT
Posts: 10
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Same problem with 8300. I have several posts as well but no solution and little apparent interest from BB in fixing the bug.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.