BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-12-2007, 09:20 AM   #1 (permalink)
New Member
 
Join Date: May 2006
Model: 8700
Carrier: Cingular
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Blackberry Pearl not email addresses from Contacts in Exchange

Please Login to Remove!

I am an IT admin for a rather large transportation company. We are running Exchange 2003, BES 4.1 SP2, and have approximately 700 users on one BES server.

Just recently, we had an AVP purchase a PEARL Blackberry, and went through the Enterprise Activation processs as usual. After activating the device for him, he figured out that for some reason, the email addresses were not being puled in to the contacts on the device. My initial thought was that the view was the problem, but when you try to email any of the contacts from the device, it actually gives you an error stating "no email address" for the contact...


The user has approximately 450 contacts. A lot, but not a huge amount by any means. (I had another user with 3000 just the other day, and as far as I know, they all synched eventually) We have Enterprised Activated him multiple times, and also tried deleting him and re-adding him to the BES, and neither made a bit of difference. My next thought is to try and re-load the device..?


Anybody have any ideas?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.