Originally Posted by BLACberry
If I open the device software tab it just says "device model"
OK... so no entry below the header. I *think* you need to have a device software package loaded on your PC to be able to successfully use the 'Add' feature of the App Loader. I hope someone will correct me if I'm wrong.
Next step... on your Pearl, go to Options... About...
what does it say on line 3?