Originally Posted by Broken89
I got a new 1 because the clip that holds the backplate on broke. So they sent me a whole new 8100
If you are talking about the silver "release" tab on the back, then yes, they did the same thing for another employee here. Hmmm, is this that common a problem - she only had it a week and it was MIA. They sent a full replacement, and it had the "dirty" ball....