Originally Posted by shayun
Thanks for trying to help. I resent the service books, but that didn't do anything. I will have to wait until tomorrow to call Fido and have them disconnect and reconnect my service for BB connect. If that doesn't work, I'll let you know
Hi, it may be sound really obvious but it happened to me once and I just turned off and on the phone again and the data/mails acc/browser were there again!!.
I have a BB 8310 unlocked.
I had a monthly voice plan with FIDO and just got the BB connect plan. As many users comments here, I was told that maybe the data plan would not work correctly, but in about an hour or so I began to receive the personal emails account set up, the browser and BB maps on the device.
But then like two days ago they dissapeared!!, so I turned off and on the BB and everything was working again.
And yes, I am very upset about not having an unlimited data plan like the ones in the US. Went to Rogers to ask about plans and they treated me like they were the only company on Canada to sell the BB connect. Really, they were so arrogant telling me I had to sign a three year contract to have the data and voice plans!.