BlackBerry Forums Support Community - Problem dialing numbers with letters

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Problem dialing numbers with letters

I upgraded to the latest OS last week, and there seems to be a bug with dialing numbers with letters in it. Yesterday, I tried to call 1800-USBANKS to get my account balance, and here's the numbers I pressed:

1800 (duh)

And, while holding alt:
3 (to get U)
? (Twice, to get to S)
8 (B)
? (A)
8 (Twice, to get N)
6 (Twice, to get K)
? (Twice, to get S)

The resulting number:
1800UUSBBANNKS

It seems to be duplicating letters for some reason, and I have no reason why. Am I doing something wrong (this is how I've always done it I think) or is it a bug with the new OS? Thanks

I just tried it... I can also do the multi-tap when holding down the alt key, and I don't get any dupes. Hmmmmmm.

it happens to me....It adds the duplicate even after you've moved on to the next letter. A similar problem has been reported with MultiTap in general. I'm sure it's related. Still, strange.