They e-mail the code to you, yes, but right after you purchase they give it to you on the screen immediately. I guess actually reading the screen after purchase would be helpful too.

Any fix coming to make sure the white light stays off?

yea ok everyone i know exactly how it works yes i have emailed them if you were not so busy trying to make fun of the post i made you would have seen i emailed them 3 seperate times. I downloaded the trial then purchased it and received an email saying an error occurred we will contact you within 24-72hrs and i never got anything back. So i had to purchase it AGAIN to get a key number.

I think part of the problem is that you SHOUTED a customer service problem into a thread that is supposed to talk about the program itself and
not purchase problems you were having. Most people do not like posts that shout [all caps] about whatever.

Because of that, no one could really respond to you other than with generic tips, with a little stick poking tossed in.

My apologies about the "all caps" comment just very frustrating when you try to do something that should be so simple and it ends up being a disaster and takes the fun out it.

Has anyone had an issue updating the program. I keep reading about new features, but everytime I download from handago I get the same version. Regardless of getting it updated I consider it to be $5 well spent.

It wont launch on my 8100. Installed without problems and asked for permissions for connections/settings. But when I click on the color ball icon, nothing happens. Did a reboot. Nothing. Changed to another theme. Nothing. Anyone got any insight?

This seems like an interesting application...I'm going to have to try to make my own version...because sadly...I never buy anything...

Just a quick thanks to the developers of this program. I ponied up and shelled out the $5 a few weeks ago and have it set to cycle through all the colors.

The phone was sitting next to me on the table while I was eating lunch at my local sub shop and a group of 4 girls walked by. 1 noticed the disco ball blinking and asked what it was and within a few seconds I was surrounded by 4 girls who were quite amused.

Blinking colored ball = chick magnet ;)

Now I just need to keep this a secret from my wife.

finally bought the program love it.

and after bearhill's response. another reason to love it. xD

I love the program, the only flaw I have noticed is when I have the settings to cycle and the time to Never, my blackberry messanger alert does not work. I checked my profiles on the phone and very thing is set the same. Anybody else have this problem, other than that its a wonderful program and I love it.

is there an upgrade? maybe having it flashing different colors

I want a program that everytime u move the wheel it goes a diff color.so if when ever you scroll its like a rainbow.

sounds cool?

I just downloaded and installed this app and while I think it's pretty cool, and am thinking about buying it I am having one annoying problem that I can't seem to get rid of.

Now, whenever I get a new e-mail, my LED indicator will still flash red to alert to a new message, but as soon as I unlock my blackberry to go read it the LED indicator goes on solid, with the color varying, sometimes red, sometimes blue, and sometimes a greenish color. Usually the later. As soon as I read an unread message it goes away. Pretty annoying.

I've tried a reboot of my phone but no luck. This started happening as soon as I started up this app. Any ideas?

I like the ColorPearl app that just came out. It's free and there is an option to donate.

geek and proud - BlackBerry Software

Here's some info about it from the person that made it:

http://www.blackberryforums.com/gene...all-color.html

He says he want's peoples opinion on other options for it and that he's working on a "custom" option so you can put in your own hex RRGGBB number.

I had have no issues with the LED light, I don't know if it has anything to do with the software.

LMAO, LED's are near impossible to burn out, chances are you'll get a new phone way before the LED burns out.

Great. This really sucks. I installed the software and right away this started happening. I have since deleted the software and rebooted and it's still happening. I've had this Blackberry since the week it was released and never had this problem until 5 minutes after installing this software.

I have no idea what to do at this point except completely reload my blackberry from scratch. Any other ideas?

why does this application make calls to the phone call log module???

I assume you have application permissions set to deny by default. Are you sure the message you saw was that the application "make calls to the phone call log module"? The application accesses the phone API so it can check when calls are coming in and allow the trackball to light up. I can assure you, the application is not making any calls. If it did, they would show up in the Call log, along with on your screen as it was happening and everybody already using the application would have noticed. I also doubt the security conscious blackberry would allow any developer to launch phone calls hidden in the background.

Rob,

What version of the blackberry OS are you using? Which carrier?

I got the newer trackball version (so it can cycle the colors). I love it... to be perfectly honest, I don't see what all the fuss is about the program having a flaw or two... none of them seem too serious and for it to $5 and brand new, what do you expect. I'm sure the developer will get it all "bugged" out. I haven't had any problems...

Oh... I also have all the "kids on the program" jealous of my new "tpy." LOL

I got the newer trackball version (so it can cycle the colors). I love it... to be perfectly honest, I don't see what all the fuss is about the program having a flaw or two... none of them seem too serious and for it to $5 and brand new, what do you expect. I'm sure the developer will get it all "bugged" out. I haven't had any problems...

Oh... I also have all the "kids on the program" jealous of my new "toy." LOL

Whoa...sweet! Trying it out now. I have the custom option in there...does that mean it works now?

We have posted version 1.6 to Handango.

Notable features/additions
Timeout option of "Default" will turn on and off with the phone backlight. I believe canonbomb1987 was requesting this.
Color choice of Random. It not really random but will change the color of the trackball each time it turns on.
When there is an incoming call and the color is set to cycle, it will actually cycle. This was a previous bug.
When you have the color set to cycle, it will no longer go back to "Diabled" after a hard reboot.
If you set the timeout to "Default", the trackball will turn off immediately when you put the phone into mute mode.

We think this is a worthwhile upgrade for all those who bought the software. We thank you again for your support and we will try our best to satisfy all of you.

I also have bought this program and I think that it is one of the best $5 I have spent in a while.

I did think of a few possible additions the programmers might think about in the future. It would be nice to be able to set the trackball to light up with a specific color depending on certain messaging events. Things like SMS received, Email received, Missed Call etc. Each could be a specific color so that if you look at your phone and see green, for example, it might mean you have unread emails. If you see RED it might mean you have missed called. If it alternates between red and Green it might mean you have both missed calls and emails. This might be a good thing to have especially if on a silent profile. You would get a visual color indication of what has arrived on your BB.

Just a thought!

These are all good ideas. We see them as a different program though. We think it would be hard for a user to tell the difference between the application lighting up when you are using it (especially if they are using cycle/random or a never timeout) and then switching to some sort of notification mode when at other times. We will look into this for the future but it may have to be a separate application. Does anybody have some thoughts on this?

I actually suggested this to the creator of BlackBerryAlerts (BBYmel) and he said since RIM has released more API's tht he will take a look at that. So as of now noone has done this alert things with the trackball. Wish someone could though.

Anyone else having issues installing this upgrade?

All the other upgrades went smoothly, but with this one the DM is not recognizing any new updates, but when I click on the modules it says: installed 1.5...available: 1.6, and actually lists downgrade in the actions area, which doesn't make sense to me. I even chose to downgrade to see what would hapen but nothing did.

If anyone else gets the 1.6 version installed on the Pearl please post.

Thanks

I think I got it to go, I got the same issue you got when I tried to install the update, so I went into my Blackberry and deleted the application, and reinstalled it fresh. It seems to work, I think the Software Writer forgot to change the verison revision numbers around, because on the .alx file it is verison 1.5 and on the .cod file it is 1.6. I see a new selection under color called random, thats how I figured out that mine updated. You will need your registration number again too. Hope this helps

Based on the cworx post I know it works as I have the new choice of RANDOM under the colors option. The Software Writer just needs to change the revision numbers in the .alx file. So for those of you who can't wait just delete the application on your Blackberry, and reload this new version.

Cheers

Toast

Thanks for the info.

This was going to be my next try but was hoping for someone else to try it first.

I'll post back what happens.

Thanks again.

AF1

Great call hottburnttoast!!!

New version is installed.

Now I get the cycling on incoming call. MUCH better than the built in trackball flashing.

Thanks again hotburnttoast!!!

And thanks to CWorx for continuing to support this fantastic app!

No problem Glad I could help out!!!!

I certainly wouldn't mind paying for another app. Maybe if you use another app you could integrate the top LED into the action, sorta like the blinkberry app but only more in depth or something.

Actually, that way we'd know it was set to "data alert". The trackball AND the LED would flash chosen colors. Say Blue for email, etc.. Or even have the trackball AND the LED cycle for a chosen alert. Have the damn phone light up like a Christman tree if we want.

I vote seperate app with added LED colors to differentiate between the two apps.

AF1

This was our mistake. We forgot to update the version number in the alx file from 1.5 to 1.6. You can make this simple change yourself in the alx file or you can download the new zip from Handango.

$5 to control a light. **** is there a BB programmer out there that isnt looking for a quick buck and make some free and/or open source programs?
edit: cool geek and proud ftw ;).

Did you ever get this working on the 8800.

SD, looks like us 8800ers are stuck like chuck on the color trackball.

I noticed a few posts about having to reinstal for various reasons and not getting the trackball program to reload/ needed the reg. #, etc...

I updated my 8100 to the new TIM Italy and couldn't get my trackball to work... the icon was there but when I click it... nothing.

So, I deleted it from my phone and then reloaded it rom my PC (I save everything in a folder marked BLACKBEERY STUFF).

Also... the registration# is saved in my email just in case I needed it... and yes if you reload you will need the registration code... BUT... saving it means being honest and not using it for other people's phones... I'm certain cworx would prefer us not to share the codes given nd besides, the program is $5.00... cheap cheap cheap. THX cworx!!!

If all of this has been posted B4, ignore it.