We're an IT company in the UK that supply BB's and we've just been given some 8100 pearls to use and abuse so that we can advise our customers on how to use them when we start selling them and we're having trouble working out how you transfer a photo taken from the device memory to a PC, we don't have any media cards so we can't transfer the photos to that, and when we connect the 8100 by USB to the PC we can access an E: drive with various folders and one of those is called photos or pictures but there is nothing in that folder or any of the others and we've got the view hidden folders/files option on.
We can see the photo's on the phone they are stored in the device's memory.
Keep in mind, there's two folders that keep pictures. One on the device memory and one on the memory card. Make sure you look at the right folder. I made the same mistake myself too. After playing around with it, I finally found the pictures.
You have to use the Media Manger in the Desktop Manger software to access the device memory from your pc. I'm not sure there is another way to do it.
If you are accessing a letter drive that pops up when you connect your pearl to the pc, it is most likely the memory card. But you say you don't have a memory card installed so I'm not sure what's going on there. Mine wouldn't do that until I installed the memory card.
Thanx for the advice, but it's not much help. Like I said when I put the USB cable into the PC it recognises the 8100 as a drive in the same way as a USB Flash Drive and opens a folder of E: with other folders in it.
Is the media manager the only way I can access the device memory?
Just out of interest what should the media card look like and where in the 8100 would it be inserted, there's a little tiny black thing that looks like a memory card but it's even smaller than the sim card, it's situated above the sim card - would that be it?
Yep, that would be your media card right there. If you don't want to use Media Manager, simply save your photos to your media card, and then you can access it from your computer the same way you would access a USB drive.